Payments Lifecycle Analyst (Vaga PCD)

Next Frontier Capital; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

J.P. Morgan is seeking a Payments Operations Analyst to support the lifecycle of Cash Management products in Brazil, including Current Accounts, Cards and Boletos.

You will oversee daily routines, reconciliations, investigations and exception handling while coordinating with Business, Product, Technology and Client Service teams to ensure accuracy and regulatory compliance. The role involves contributing to strategic initiatives, process improvements and the implementation of new capabilities

Qualificações

• Bachelor’s degree in Business Administration, Economics, Engineering, or Accounting.
• 3-4 years of professional experience in a similar Finance role.
• Advanced English (written and spoken).
• Operational experience and/or knowledge of the Financial Services industry required.
• Experience with operational reconciliations, investigations and exception management.
• Ability to handle highly confidential information in a professional manner.
• Strong prioritization and multi-tasking skills.
• Strong communication, presentation, project management, and leadership skills.

Responsabilidades

• Execute daily operational routines and controls according to established procedures within Payments Operations.
• Perform reconciliations, investigations, and resolution of exceptions related to Current Accounts, Cards, and Collection Services (Boletos).
• Monitor operational workflows and ensure timely resolution of client, business, and operational inquiries.
• Partner with business, technology, product, and support teams to investigate and resolve operational issues.
• Support the implementation of new products, enhancements, and regulatory requirements affecting Payments Operations.
• Support and provide metrics, macros and reports.
• Identify business knowledge gaps and reporting the same.
• Identify improvement opportunities in our processes.
• Develop improvements and systemic solutions to optimize efficiency and effectiveness in operational processes.

Conhecimentos

Operational Reconciliations

Investigations

Exception Management

English Proficiency

Finance Experience

Communication Skills

Project Management

Leadership

Formação académica

Bachelor’s degree in Business Admin/Economics/Engineering/Accounting

Descrição da oferta de emprego

This role will be responsible for supporting Payments Operations activities in Brazil, focusing on the operational lifecycle of Cash Management products, including Current Accounts, Cards, and Collection Services (Boletos). The position will oversee daily operational routines, reconciliations, investigations, and exception management processes, while working closely with Business, Product, Technology, and Client Service teams to ensure operational excellence, effective risk management, and regulatory compliance.

The role will also contribute to strategic initiatives, process enhancements, and the implementation of new products and capabilities within the Payments franchise.

Job Responsibilities:

• Execute daily operational routines and controls according to established procedures within Payments Operations.
• Perform reconciliations, investigations, and resolution of exceptions related to Current Accounts, Cards, and Collection Services (Boletos).
• Monitor operational workflows and ensure timely resolution of client, business, and operational inquiries.
• Partner with business, technology, product, and support teams to investigate and resolve operational issues.
• Support the implementation of new products, enhancements, and regulatory requirements affecting Payments Operations.
• Support and provide metrics, macros and reports.
• Identify business knowledge gaps and reporting the same.
• Identify improvement opportunities in our processes.
• Develop improvements and systemic solutions to optimize efficiency and effectiveness in operational processes.

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree in Business Administration, Economics, Engineering, or Accounting.
• 3-4 years of professional experience in a similar role within Finance.
• Advanced English (written and spoken).
• Operational experience and/or knowledge of the Financial Services industry required.
• Experience with operational reconciliations, investigations and exception management.
• Ability to handle highly confidential information in a professional manner.
• Strong prioritization and multi-tasking skills.
• Strong communication, presentation, project management, and leadership skills.

Preferred Qualifications, Capabilities and Skills:

• Control activities is preferred.
• Understanding of Payments Operations processes and controls is considered an advantage.
• Knowledge of Cash Management products and operational processes, including Current Accounts, Cards, and Collection Services (Boletos), is preferred.

Reminder: To apply for positions designated for people with disabilities (PCD) in Brazil, it is necessary to provide proof through a medical report during the selection process.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Brazil Payments Operations – Payment Lifecycle Analyst (Vaga PCD)