OSP / Regional Field Operations Manager

FiberHome Brasil; Itu; On-site; BRL 180,000 - 260,000; Full time

Job summary

FiberHome Brasil in Brazil seeks an experienced OSP / Regional Field Operations Manager to lead 24×7 fault response, coordinate field technicians, and oversee maintenance of aerial and underground fiber networks. You will ensure staffing, manage vehicles and equipment, and drive improvements in field efficiency.

The role requires proven hands-on fiber/OTN maintenance knowledge, ability to coordinate subcontractors, and readiness to travel regionally to support emergency repairs and large-scale

Qualifications

• Proven experience in optical fiber / OSP network maintenance.
• Experience managing regional field operations or telecommunications maintenance teams.
• Strong knowledge of fiber maintenance and restoration practices.

Responsibilities

• Manage optical fiber network maintenance and field operations.
• Lead teams responsible for 24×7 fault response and restoration.
• Coordinate field technicians, resources, and subcontractors.
• Monitor SLA, MTTR and maintenance performance.
• Oversee fiber splicing and cable maintenance.

Skills

Fiber optic maintenance

OSPF field operations

Emergency response

Troubleshooting

Resource planning

Education

Technical/Engineering degree

Tools

OTDR

Fiber splicing equipment

Job description

Job Description

We’re Hiring: OSP / Regional Field Operations Manager

FiberHome Brasil | Brazil | Senior / Management

FiberHome is looking for an experienced DWDM/OTN Transmission Support Engineer to provide technical support and maintenance for advanced optical transmission network environments.

The ideal candidate will have hands‑on experience with DWDM/OTN equipment, network operations, troubleshooting, fault resolution, and technical support in large‑scale telecommunications environments.

Preferred Qualifications

• Experience managing geographically distributed field teams.
• Experience managing regional operational bases or warehouses.
• Experience with large‑scale fiber network maintenance.
• Experience coordinating multiple subcontractors and service providers.
• Strong understanding of field resource planning and emergency response.
• Technical or engineering background in Telecommunications, Electrical Engineering, Networking, or a related field.

Main responsibilities

• Manage optical fiber network maintenance and field operations.
• Lead teams responsible for 24×7 fault response and emergency restoration.
• Coordinate field technicians, operational resources, and external service providers.
• Monitor SLA, MTTR, response times, and maintenance performance.
• Coordinate fiber fault localization, repair, and restoration activities.
• Oversee fiber splicing and optical cable maintenance.
• Coordinate maintenance of aerial and underground fiber networks.
• Support activities involving ducts, underground infrastructure, and directional drilling when required.
• Manage operational resources including vehicles, tools, equipment, materials, and storage facilities.
• Coordinate subcontractors and monitor service quality and performance.
• Ensure appropriate staffing and resource allocation for regional operations.
• Support major incidents and ensure timely service restoration.
• Identify operational issues and implement improvements to field efficiency.

Requirements and skills

• Proven experience in optical fiber / OSP network maintenance.
• Experience managing regional field operations or telecommunications maintenance teams.
• Strong practical knowledge of: Fiber optic maintenance, Fiber splicing, OTDR , Aerial fiber networks, Underground fiber networks, Duct infrastructure, Directional drilling / MND, Emergency fiber restoration
• Experience managing SLA and MTTR in a network maintenance environment.
• Experience coordinating both internal field teams and subcontractors.
• Experience managing field equipment, vehicles, materials, and operational resources.
• Strong knowledge of telecommunications field operations in Brazil.
• Fluent Portuguese.
• Availability for regional travel and emergency operational support.