Order Processing Specialist – NetSuite

Adaptive Teams; São Paulo; Híbrido; BRL 231 000 - 385 000; Tempo integral

Resumo da oferta

Adaptive Teams is seeking a detail-driven Order Processing Specialist to manage retail customer orders across our US and Australian operations. You will use NetSuite to process orders, coordinate warehouses in California and Sydney, and ensure products are shipped on time.

Responsibilities include reviewing order details, maintaining records, and supporting retailer-specific requirements. Ideal candidates have NetSuite experience, strong attention to detail, and excellent communication skills.

Qualificações

• Hands-on experience with NetSuite and order processing.
• Experience in order management, customer operations, logistics, or sales administration.
• Experience supporting retail, wholesale, or e-commerce customers.
• Strong attention to detail and ability to catch mistakes.
• Clear written and verbal communication.

Responsabilidades

• Process and manage customer orders in NetSuite.
• Coordinate orders for warehouse operations in California and Sydney.
• Manage orders for major US and Australian retail customers.
• Review order details, quantities, pricing, shipping information, and delivery requirements.
• Monitor orders from entry through fulfillment and shipment.
• Coordinate with warehouse, sales, inventory, and operations teams.
• Troubleshoot order discrepancies, delays, and fulfillment issues.
• Maintain accurate customer and order records.
• Help ensure retailer-specific requirements and deadlines are met.

Ferramentas

NetSuite

Excel

Descrição da oferta de emprego

Keep orders moving, customers happy, and two international warehouses running smoothly.

We’re looking for a detail-driven Order Processing Specialist to manage retail customer orders across our US and Australian operations. You’ll work in NetSuite to process orders accurately, coordinate with warehouses, and make sure products get where they need to go—on time.

Location: LatAm - Fully Remote

Your Mission: Day to Day Responsibilities

• Process and manage customer orders in NetSuite.

• Coordinate orders for warehouse operations in California and Sydney.

• Manage orders for major US and Australian retail customers.

• Review order details, quantities, pricing, shipping information, and delivery requirements.

• Monitor orders from entry through fulfillment and shipment.

• Coordinate with warehouse, sales, inventory, and operations teams.

• Troubleshoot order discrepancies, delays, and fulfillment issues.

• Maintain accurate customer and order records.

• Help ensure retailer-specific requirements and deadlines are met.

Your Toolbox: Skills to be Successful

• Hands-on experience with NetSuite, ideally including sales order processing.

• Previous experience in order management, customer operations, logistics, or sales administration.

• Experience supporting retail, wholesale, or e-commerce customers.

• Strong attention to detail—you catch mistakes before they become expensive problems.

• Comfortable managing a high volume of orders and competing deadlines.

• Strong Excel or spreadsheet skills.

• Clear written and verbal communication.

• Experience working with major retailers or multiple international markets is a strong plus.

Why Adaptive Teams?

At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.