Operations Manager | Gerente de Operações

Fuller Private Capital; Florianópolis; Hybrid; BRL 120,000 - 180,000; Full time

Benefits offered by this job

Direct collaboration with founder

Autonomy and impact on operations

Exposure to U.S. real estate and debt/

Job summary

Fuller Private Capital is seeking an Operations Manager in Florianópolis. The role focuses on overseeing day-to-day operations, coordinating team members and external partners, and implementing scalable processes to support growth.

Ideal candidates will own projects, improve business systems, and work closely with the founder to drive efficiency, automation, and KPI tracking in a small, entrepreneurial company.

Qualifications

• Fluent English, both written and spoken.
• Strong organizational, analytical, and problem-solving skills.
• Experience in operations management or similar roles.
• Ability to independently manage multiple projects and priorities.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Proficiency with spreadsheets and cloud-based productivity tools.
• Ability to work with U.S.-based businesses and professionals.
• Willingness to adapt in a small, entrepreneurial company.
• Must reside in Florianópolis or surrounding metro area.

Responsibilities

• Oversee daily operations and ensure tasks, projects, and deadlines are completed.
• Coordinate communication with borrowers, lenders, attorneys, title companies, and other business partners.
• Monitor loan transactions and assist in moving deals from initial evaluation through closing and servicing.
• Identify operational bottlenecks and implement effective solutions.
• Maintain organized records, documents, and business systems.
• Lead regular operational meetings and provide progress updates.

Skills

Fluent English

Strong organizational

Analytical problem-solving

Project management

Written & verbal communication

Tools

ClickUp

Monday.com

Asana

Job description

Employment Type: Full-Time

Compensation: Competitive, based on experience

About Fuller Private Capital

Company: Fuller Private Capital

Location: Florianópolis, Santa Catarina, Brazil

Work Arrangement: Hybrid (must reside in Greater Florianópolis)

Employment Type: Full-Time

Compensation: Competitive, based on experience

Operations Manager | Gerente de Operações

Position Overview

We are seeking an experienced Operations Manager who thrives in a fast-paced, entrepreneurial environment.

The ideal candidate is a natural problem-solver who takes ownership, creates structure, manages priorities, and ensures that projects and responsibilities are completed efficiently.

You will work closely with the founder to oversee day-to-day operations, coordinate team members and external partners, improve business processes, and implement systems that support growth.

Key Responsibilities

Operations Management

• Oversee daily business operations and ensure tasks, projects, and deadlines are completed.
• Coordinate communication and follow-ups with borrowers, lenders, attorneys, title companies, and other business partners.
• Monitor loan transactions and assist in moving deals efficiently from initial evaluation through closing and servicing.
• Identify operational bottlenecks and implement effective solutions.
• Maintain organized records, documents, and business systems.

Team and Project Management

• Coordinate team members, contractors, and external service providers.
• Track assignments, deadlines, and deliverables.
• Establish accountability and ensure consistent execution.
• Lead regular operational meetings and provide progress updates.
• Assist with hiring, onboarding, and managing team members as the company grows.

Systems and Process Improvement

• Develop, document, and improve standard operating procedures (SOPs).
• Implement and manage project management tools, CRMs, and workflow systems.
• Identify opportunities to improve efficiency through automation and artificial intelligence.
• Create dashboards and key performance indicators (KPIs) to track operational performance.
• Build scalable systems that reduce administrative workload and improve productivity.

Business and Financial Administration

• Track business expenses, transactions, and operational reports.
• Coordinate with bookkeeping, accounting, and other professional service providers.
• Prepare reports and organize information to support management decisions.
• Assist with operational planning, budgeting, and strategic initiatives.

Required Qualifications

• Fluent English, both written and spoken.
• Strong organizational, analytical, and problem-solving skills.
• Previous experience in operations management, project management, business administration, or a similar role.
• Ability to independently manage multiple projects and priorities.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to accuracy.
• Proficiency with spreadsheets, cloud-based applications, and business productivity tools.
• Ability to work effectively with U.S.-based businesses and professionals.
• Comfortable working in a small, entrepreneurial company where responsibilities evolve.
• Must reside in Florianópolis or the surrounding metropolitan area.

Preferred Qualifications

• Previous experience working for a U.S.-based company.
• Experience in real estate, finance, lending, or investment operations.
• Familiarity with CRM systems and project management platforms such as ClickUp, Monday.com, Asana, or similar tools.
• Experience developing SOPs, managing KPIs, and improving operational workflows.
• Familiarity with AI tools, automation platforms, and process optimization.
• Experience managing remote teams or international business operations.

Direct experience in private lending is a plus but is not required. We value intelligence, initiative, strong organizational abilities, and a willingness to learn.

What We Offer

• Opportunity to work directly with the founder of a growing U.S. private lending business.
• Meaningful responsibility, autonomy, and influence over business operations.
• Exposure to U.S. real estate investments, financing, and entrepreneurship.
• Flexible, entrepreneurial work environment.
• Opportunities for professional development and advancement.
• Competitive compensation based on experience and qualifications.
• Long-term potential to grow with the company.