Operational Specialist

Metrobi; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Join a dynamic and innovative startup that is revolutionizing local courier services across major metro areas. As an operations specialist, you will play a crucial role in ensuring smooth delivery operations, providing assistance to drivers and shippers, and enhancing customer satisfaction through effective communication. This entry-level position offers a fantastic opportunity to grow within a fast-paced environment while working remotely. If you are passionate about logistics and customer support, this is the perfect chance to kickstart your career in a thriving tech-driven company.

Qualificações

• Entry-level position requiring proficiency in English and experience in logistics or customer support.
• Ability to work in the Eastern US time zone is essential.

Responsabilidades

• Monitor ongoing deliveries and assist delivery drivers and shippers.
• Provide support over the phone and live chat.

Conhecimentos

Proficiency in English

Logistics experience

Operations experience

Call center experience

Customer support experience

Descrição da oferta de emprego

What is Metrobi?

Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Ability to work based on the Eastern US time zone (EDT)
• Experience in logistics, operations, call center, or customer support

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Internet Marketplace Platforms