Observability Engineer

Farfetch; Porto Alegre; Presencial; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance for the whole family

Flexible working environment

Extra days off and sabbatical program

Training opportunities

Flexible benefits program

Resumo da oferta

Farfetch is seeking an Observability Engineer to join the Tech Platform team in Porto. You will help build and maintain the telemetry ecosystem, supporting logs, metrics, traces, profiling, and RUM across business units.

You will optimize data pipelines and storage, enable self-service analysis for engineering teams, and ensure high performance and resilience of the observability platform. Collaboration and continuous learning are emphasized.

Qualificações

• Hands-on experience with observability tools and distributed systems.
• Familiarity with telemetry infrastructure tools such as OpenTelemetry, Fluentbit, Victoria Metrics/Logs, and Grafana.
• Exposure to cloud infrastructure and container orchestration (Kubernetes).
• Experience with at least one programming language (Golang or Python) to build tools/exporters/automations.

Responsabilidades

• Design and implement scalable observability infrastructure for core telemetry platforms.
• Manage data pipelines and storage for Logs, Metrics, and Traces; ensure reliable ingestion and querying.
• Build self-service capabilities for engineering teams to enable autonomous analysis and detection.
• Maintain reliability and performance of the observability stack (Grafana, exporters).
• Integrate Observability Frameworks (Audit, Logging, Monitoring) into the platform architecture.
• Participate in technical discussions and share knowledge to foster continuous learning and psychological safety.

Conhecimentos

OpenTelemetry

Fluentbit

Victoria Metrics/Logs

Grafana

Kubernetes

Golang or Python

Telemetry pipelines

Ferramentas

OTEL exporters

Data pipelines

Descrição da oferta de emprego

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

TECHNOLOGY

We’re on a mission to build end-to-end products and technology that powers the an incredible e-commerce experience for luxury customers everywhere, understanding the motivations and needs of our customers and partners, to designing and testing hypotheses, to creating industry-leading experiences for luxury customers.

PORTO

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE

As an Observability Engineer in the Tech Platform team, you will help build and maintain the core of our telemetry ecosystem. Your mission is to support a scalable and reliable platform for analysis, detection, and investigation, empowering users across FARFETCH Business Units through comprehensive coverage of telemetry data.
In this role, you will be a valuable contributor dedicated to improving our observability infrastructure. You will work on building and optimizing data pipelines and storage solutions for Logs, Metrics, Traces, Profiling, and RUM, helping to reduce the cognitive load for developers while ensuring our telemetry systems maintain high levels of performance and resilience.

WHAT YOU’LL DO

• Assist in the design and implementation of robust observability infrastructure, focusing on the scalability, high availability, and performance of our core telemetry platforms.
• Support the management of data pipelines and storage, ensuring the reliable ingestion, processing, and querying of Logs, Metrics, and Traces using technologies like OpenTelemetry (OTEL), Fluentbit, and the Victoria ecosystem.
• Help build self-service capabilities that empower engineering teams and FARFETCH Business Units to be autonomous in their analysis, detection, and investigation efforts.
• Monitor and maintain the reliability and performance of our internal observability stack, ensuring systems like Grafana and various exporters remain robust.
• Support the integration of Observability Frameworks (Audit, Logging, Monitoring, etc.), ensuring they fit seamlessly into the broader platform architecture.
• Actively participate in technical discussions, learn from senior engineers, and share your knowledge to foster a culture of continuous learning and psychological safety within the team.

WHO YOU ARE

• You have practical experience (or a strong foundational understanding) building, supporting, or maintaining observability tools and distributed systems.
• You have hands-on experience or familiarity with telemetry infrastructure tools such as OpenTelemetry, Fluentbit, Victoria Metrics/Logs, and Grafana.
• You have exposure to cloud infrastructure and container orchestration (e.g., Kubernetes) and are eager to deepen your knowledge of observability architecture.
• You understand the software development lifecycle and have experience with at least one programming language (e.g., Golang or Python) to help build tools, exporters, or automations.
• You have strong analytical and problem-solving skills, with an interest in continuous system improvement, infrastructure as code, and automation.
• You have good interpersonal and communication skills, with the ability to collaborate effectively with your team and other engineering stakeholders.
• You understand the importance of data security, compliance, and cost-efficiency as core pillars of a reliable observability platform.

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities
• Flexible benefits program

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process.We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.