Management Trainee

Under Der Linden Pte. Ltd.; Região Norte; On-site; BRL 32,000 - 48,000; Full time

Job summary

Under Der Linden Pte. Ltd. seeks a Management Trainee to rotate across Guest Experience, Team Leadership, Operations, Financial Performance and Marketing & Sales within our restaurant operations.

You will learn by doing, support opening/closing, inventory, coaching teams, and helping to optimize costs and guest service. Qualifications include a degree in Hospitality or Business (preferred) or 1–2 years in a fast-paced environment; strong computer literacy and excellent communication are

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field (preferred but not required).
• Equivalent of 1–2 years of experience in a fast-paced environment (retail, hospitality, or food service).
• Strong computer literacy (MS Office, POS systems).

Responsibilities

• Lead by example to deliver an above and beyond guest experience.
• Handle guest complaints with professionalism, turning negative situations into positive outcomes.
• Monitor service flow during peak hours to ensure speed and accuracy.
• Assist in the recruitment, training, and onboarding of new team members.
• Coach and motivate crew members to meet performance standards.
• Assist with scheduling and managing labor costs to align with sales forecasts.
• Oversee daily opening/closing procedures and cash handling.
• Manage food and beverage inventory; conduct weekly counts and place orders with vendors.
• Ensure strict compliance with health, safety, and sanitation standards (e.g., ServSafe).
• Learn to analyze weekly sales reports and cost of goods sold (COGS).
• Participate in P&L reviews and help identify opportunities to control costs and maximize profitability.
• Assist in executing local store marketing initiatives (catering, community events, social media).

Skills

Relentless Drive

Resilience

Communication

Problem-Solving

Punctuality

Education

Bachelor’s degree in Hospitality, Business, or related field

Equivalent of 1–2 years of experience in a fast-paced environment

Tools

MS Office

POS systems

Job description

Key Responsibilities

As a Management Trainee, you will rotate through the following critical areas of restaurant operations:

1. Guest Experience & Service

• Lead by example to deliver an "above and beyond" guest experience.
• Handle guest complaints with professionalism, turning negative situations into positive outcomes.
• Monitor service flow during peak hours to ensure speed and accuracy.

2. Team Leadership & Development

• Assist in the recruitment, training, and onboarding of new team members.
• Coach and motivate crew members to meet performance standards.
• Assist with scheduling and managing labor costs to align with sales forecasts.

3. Operations & Inventory

• Oversee daily opening/closing procedures and cash handling.
• Manage food and beverage inventory; conduct weekly counts and place orders with vendors.
• Ensure strict compliance with health, safety, and sanitation standards (e.g., ServSafe).

4. Financial Performance

• Learn to analyze weekly sales reports and cost of goods sold (COGS).
• Participate in P&L reviews and help identify opportunities to control costs and maximize profitability.

5. Marketing & Sales

• Assist in executing local store marketing initiatives (catering, community events, social media).

What We Are Looking For

Qualifications:

• Bachelor’s degree in Hospitality, Business, or a related field (preferred but not required).
• [OR]Equivalent of 1-2 years of experience in a fast-paced environment (retail, hospitality, or food service).
• Strong computer literacy (MS Office, POS systems).

Skills & Attributes:

• Relentless Drive:You are self-motivated and eager to learn.
• Resilience:You thrive in a fast-paced, high-energy environment and can handle the heat during rush hour.
• Communication:You speak clearly and listen actively to both staff and guests.
• Problem-Solving:You can think on your feet and find solutions quickly.
• Punctuality:You understand that "on time" means "15 minutes early."