Logistics Manager - Remote/Anywhere

Jiga; Brasil; Presencial; BRL 180 000 - 280 000; Tempo integral

Resumo da oferta

Jiga is seeking a Logistics Manager to own the physical movement of every part from suppliers to customers worldwide. You will negotiate with forwarders, optimize modes, and ensure compliance while partnering with Sales to protect margins and win new business.

You’ll coordinate with suppliers on readiness, manage day‑to‑day logistics execution, and continuously improve processes to support Jiga’s delivered‑on‑time promise across global lanes.

Responsabilidades

• Move parts across the world: own international freight across air, ocean and courier, from Asia to multiple regions.
• Lead customs and trade compliance: own end‑to‑end filings, documentation, and escalation.
• Be the commercial partner Sales actually wants: advise on landed cost, Incoterms, and pricing.
• Own the supplier‑side execution: coordinate with manufacturers on shipment readiness and packing.
• Improve the system: push platform forward with effective playbooks and processes.

Descrição da oferta de emprego

What We're Building

Jiga is on a mission to help engineers build physical products faster.

What We're Building

Jiga is on a mission to help engineers build physical products faster.

The problem: engineers designing physical products waste weeks chasing quotes, vetting suppliers, managing freight, fighting with customs, and recovering from late shipments. Jiga fixes this by connecting engineers directly with vetted manufacturers (CNC, sheet metal, injection molding, 3D printing) and running the entire supply chain on their behalf - from RFQ to the loading dock.

We're a small, fully‑funded, cashflow‑positive team serving enterprise customers like NASA, Google, Tesla, and Apple.

The role

We're looking for a Logistics Manager to own the physical movement of every part Jiga touches - from a CNC shop in Shenzhen to a robotics lab in Boston - and to do it with the commercial instincts of someone who understands that every shipping decision is also a business decision.

This is not a freight‑booking role. The right person is part operator, part dealmaker: negotiating rates with forwarders, choosing modes based on time, complexity, and constraints, guiding the trade compliance work our logistics admin executes, and pricing freight back to customers in a way that protects both the deal and the margin. You'll work alongside Sales on commercial calls, alongside Suppliers on physical execution, and own the operational seat where these two worlds meet.

If you love logistics, love manufacturing, and want to be the person who makes Jiga's ‘delivered on time, anywhere in the world’ promise real — this is the role.

How We Actually Work

• High trust, low bullshit. We don't count hours or peek over your shoulder on Slack. We trust you to get your work done and tell us when something's wrong. You'll have real ownership over how the supply chain runs, no process theater, no busy‑work meetings.
• Question everything. See a freight contract that doesn't make sense? Renegotiate it. Think a customs flow is broken? Fix it. We mean it when we say we want people to challenge the status quo. Our internal motto is ‘Don't drink the kool‑aid’.
• No busy work, no fluff. If you're addicted to building heavy processes and endless meetings, this isn't a fit. If you're addicted to closing the loop and shipping the box, it is.
• Actually friendly, not corporate friendly. We play games online every week. Once a year we fly everyone somewhere beautiful for our offsite. We genuinely like hanging out together — which turns out to be way better than forced team‑building.

What We Value In Logistics

• Own the whole shipment, not just the booking. Quote it, book it, clear it, deliver it, reconcile it. End to end. Don't toss problems over a wall.
• Think commercially, not just operationally. Every lane choice, every Incoterm, every mode decision is also a business decision. The best logistics operators we've met think like partners to Sales, not dispatchers.
• Walk the factory floor. You can't run logistics if you don't understand manufacturing. Learn the parts, learn the lead times, learn what makes a Vietnam machine shop different from a German one. Be the supply chain operator our customers wish they had in‑house.
• Get your hands dirty. Before you automate it, do it manually. Before you systematize it, prove it works. The best playbooks come from the people who lived inside the ugly version first.
• Calm under pressure. Shipments get stuck. Customs holds happen. Customers escalates. The job is staying steady, communicating clearly, and resolving — not panicking.

What You'll Do

Move parts across the world

• Own international freight across air, ocean, and courier — primarily from Asia (China, Vietnam, India) to Israel, the US, and the EU, with growing volume in defense‑adjacent and high‑mix industrial lanes.
• Quote, negotiate, and book shipments with global freight leaders — the major express couriers and international airfreight / ocean forwarders — alongside a growing supplier‑side network. Select the right mode per shipment based on business requirements: time sensitivity, shipment complexity, and customer or supplier constraints.
• Manage freight cost recovery from buyers and dispute surcharges with forwarders — exchange‑rate adjustments, fuel surcharges, dim‑weight re‑rates.

Lead customs and trade compliance

• Own the customs and trade compliance function end‑to‑end — set the strategy, build the playbooks, and guide the Logistics Admin who executes the day‑to‑day filings, broker correspondence, and documentation work.
• Be the in‑house expert the team escalates to on the harder questions: HTS classification edge cases, exclusion claims, CBP Form 28 responses, IOR / bill‑to / ship‑to logic where Jiga, the buyer, or the supplier may be the IOR, and customs holds across the US, Israel, and the EU.
• Keep Jiga compliant in every jurisdiction we operate in — maintaining the annual compliance setup (continuous bonds, surety documentation, supplier KYC), evolving it as we expand into new lanes, and making sure the team is operating against current rules, not last year's.

Be the commercial partner Sales actually wants

• Sit in commercial conversations with Sales and AE's on freight‑heavy deals — advise on landed cost, Incoterm selection, customer‑side IOR requirements, and how to structure pricing so we win the deal without bleeding margin.
• Build and maintain freight‑cost intelligence by lane and supplier so that quotes Sales sends out are competitive and grounded in real numbers, not guesses.
• Make sure freight and logistics costs are reflected accurately and on time in our internal systems — so the order book, the margin view, and the customer invoice all tell the same story.
• Translate operational decisions into customer‑facing language. When a shipment is delayed or stuck, the customer hears one clear message with a path forward — not five forwarded emails.

Own the supplier‑side execution layer

• Coordinate daily with our manufacturing partners on shipment readiness, packing, documentation, and pickup windows.
• Manage the day‑to‑day Logistics Coordinator function and partner with the supplier‑expediting team on chronic delays. Escalate to the Supply Chain Manager only when needed.
• Be the person suppliers actually want to work with — fast, clear, fair.

Improve the system, not just the day

• Push our platform forward as the single source of