Staff Software Engineer

Gigs; São Paulo; Presencial; BRL 167 400 - 279 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Stock options

Budget for learning and development

Free phone and international data plan

Resumo da oferta

Gigs in São Paulo is seeking a skilled engineer to join their team driven by a desire to innovate in mobile connectivity. This role involves designing and evolving large-scale systems while improving operational excellence and mentoring others. Candidates should have strong experience with distributed systems, event-driven architectures, and agentic AI development. Gigs offers competitive compensation, stock options, and a supportive work environment promoting collaboration and growth.

Qualificações

• Experience developing, running, and maintaining distributed systems and event-driven architectures at scale.
• Strong operational instincts with a focus on observability, failure modes, and alerting.
• Excellent communication skills in an international environment.
• Experience with agentic AI development.

Responsabilidades

• Design and evolve architectures that support multi-carrier integrations.
• Improve operational processes and culture around incident response.
• Mentor senior engineers.
• Ship production code and shape technical strategy.

Conhecimentos

Operational excellence

Distributed systems

Event-driven architectures

Excellent communication

Agentic AI development

Team collaboration

Ferramentas

Ruby

Go

TypeScript

Python

Descrição da oferta de emprego

Overview

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. We automate provisioning and remove telecom complexity, supporting fintechs, HR platforms, and more. Our team is around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator.

We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

What You Will Do

• Design and evolve cross-cutting architectures (event-driven systems, multi-carrier integrations, multi-tenant platform patterns) and establish the governance and review practices to keep them coherent as we grow
• Raise the bar on operational excellence. Not just the systems (observability, SLOs, graceful degradation) but the processes and culture around incident response, on-call, and production ownership
• Find the places where AI changes the work, primarily in our platform and engineering practices, and push those forward
• Mentor senior engineers and help define what the senior IC growth path looks like at Gigs
• Ship production code and shape technical strategy with our engineering leadership

Who You Are

You’ve seen what good and bad look like. You bring experience of operating at scale (technological or organizational) and you know systems and practices that hold up under pressure both from experience and literature. We’re looking for someone who can work across teams, connecting the technical dots between them. Someone who spots domain boundary problems before they become production incidents, and who builds the patterns and processes that the teams around them adopt and keep.

What We Are Looking For

You’ve seen what good and bad look like. You bring experience of operating at scale (technological or organizational) and you know systems and practices that hold up under pressure both from experience and literature. We’re looking for someone who can work across teams, connecting the technical dots between them. Someone who spots domain boundary problems before they become production incidents, and who builds the patterns and processes that the teams around them adopt and keep.

What We Expect on Day 1 (and in the Interviews)

• Experience developing, running, and maintaining distributed systems and event-driven architectures at scale
• Strong operational instincts. You think about observability, failure modes, alerting, and graceful degradation as first-class concerns, not afterthoughts. You’ve built systems that are debuggable by someone who didn’t write them
• Experience navigating and rationalizing polyglot environments
• Excellent communication skills with experience operating in an international organisation
• Experience with agentic AI development. You’ve worked with LLMs beyond code completion, understand agentic patterns, and have opinions on when AI is the right tool and when it isn’t
• Track record of driving technical outcomes across teams without direct authority. You persuade through credibility and evidence, not rank
• Engineers around you got better because you were there, and you can point to specifics

Nice to Have

• Experience in telecom, payments, or multi-market API platforms
• Familiarity with any of our stack (Ruby, Go, TypeScript, Python)
• Experience at companies during a similar scaling phase (50 → 200 engineers)
• Background in domain-driven design or platform/product boundary work

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan.

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.