Lead in Country Operations Brazil

TUI Cruises GmbH; Rio de Janeiro; Híbrido; BRL 320 000 - 520 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & well-being support

Flexible working environment

Learning Hub access

Resumo da oferta

TUI Cruises GmbH is seeking a Lead in Country Operations for Brazil, based in Rio de Janeiro. You will oversee local ground operations, supplier networks, and yearly program loading, coordinating with HQ to ensure quality and timely delivery of experiences for travelers.

You will negotiate with partners, drive the Commercial Plan, and manage incidents affecting operations, while aligning with regional and market managers on budgets and strategy.

Qualificações

• Experience in operations, negotiations, and commercial leadership within tourism.
• Strong understanding of Brazil inbound tourism, suppliers, and trends.
• Proven track record closing deals and building strategic partnerships.
• Excellent communication in English and Portuguese; Spanish desirable.

Responsabilidades

• Manage and expand TUI's in-country operations, ensuring quality across local ground operations, supplier relationships, and sales actions.
• Contract touristic services and define annual tariffs with the central product/loading team.
• Maintain strong supplier relationships and engage with key partners for up-to-date offerings.
• Supervise bookings generated by HQ, programming and monitoring services to meet quality standards.
• Create the Commercial Plan with Regional/Market Managers to meet sales budgets through presentations and trade shows.
• Act as senior in-country representative, handle incidents or emergencies, and ensure compliance with policies.

Conhecimentos

Operations leadership

Negotiation

Commercial leadership

Tourism industry knowledge

English

Portuguese

Spanish

Ferramentas

API connectivity

Channel managers

Reservation systems

Descrição da oferta de emprego

Join our global TUI Musement team and lead our exciting LATAM expansion project as Lead in Country Operations for Brazil, where you'll shape the future of in-country operations and help travelers discover unforgettable experiences
The role will be published until the 15th of October and you'll need to be based in in Rio de Janeiro, Brazil to be considered for this opportunity.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, extensive health & well-being support, and more.
• Flexible working:Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape:Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network:We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community:Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll manage and expand TUI's in-country operations, ensuring quality levels across local ground operations, supplier relationships, and sales actions.
• Contracting touristic services is key as you'll put together our programs and annual tariffs, working with the centralised product/loading team to define deliverables and loading plans.
• We need you to maintain strong supplier relationships, engaging in constant contact with key partners to secure well-valued and up-to-date product offerings.
• You'll supervise booking operations generated by HQ, programming and monitoring services according to our quality standards while acting as the product reference for clients and internal teams.
• Creating the Commercial Plan alongside the Regional Manager and Market Managers is essential to meet sales budgets through presentations, door-to-door trips, and trade show participation.
• As our senior in-country representative, you'll handle any incidents or emergencies, communicate political, social, or economic situations affecting operations, and ensure suppliers and teams meet TUI requirements and company policies.

ABOUT YOU

• You bring proven experience in operations, negotiations, and commercial leadership within the tourism industry.
• Your comprehensive understanding of Brazil´s inbound tourism activities, suppliers, and trends sets you apart, along with experience operating programs in the country's main regions.
• We're looking for a strong commercial mindset with successful negotiation skills and a track record of closing deals and building strategic partnerships.
• You're an excellent communicator in both English and Portuguese, enabling you to work seamlessly with diverse teams and partners. Spanish language skills are desirable.
• You demonstrate customer orientation, leadership, planning abilities, and thrive when working in teams.
• Understanding of digital components and new industry standards especially API-based connectivity, channel managers, and reservation technologies will give you an advantage.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.