LATAM KYC Quality Control Analyst (vaga PCD)

JPMorganChase; São Paulo; Hybrid; BRL 90,000 - 130,000; Full time

Job summary

J.P. Morgan is seeking a KYC Quality Control professional based in São Paulo, Brazil, to review client profiles and ensure AML/KYC standards are met. You will report to a KYC Associate or KYC Manager and collaborate with Legal, Compliance and Client Services teams to mitigate risk.

The role requires a bachelor's degree and 2+ years in banking or financial services, with fluent English and strong communication skills. The position operates in a hybrid model with in-office and remote days.

Qualifications

• Bachelor's degree in business, economics, accounting or related field.
• +2 years in customer service, operations, sales or portfolio management in banking/financial services.
• Proficient with Word, Excel and PowerPoint.
• Fluent English (oral and written) required.
• AML/KYC experience preferred.

Responsibilities

• Perform client profile reviews to assess activity, structure and risks.
• Ensure AML/KYC policies are followed per local/global standards.
• Identify issues and patterns, escalating as needed.
• Collaborate with Legal, Compliance, IT, and Client Services teams.
• Support hybrid work: three days in the office and two days remote.

Skills

Fluent English

Communication skills

AML/KYC experience

Prioritization

Problem solving

Stress management

Education

Bachelor's degree in Business Administration, Economics, Accounting or related

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Description

As part of the LatAm KYC Quality Control team, you will be a key part of the JPM business, and you will report to a KYC Associate or KYC Manager.

Job Description

As part of the LatAm KYC Quality Control team, you will be a key part of the JPM business, and you will report to a KYC Associate or KYC Manager.

You will be a key part of the JPM business ensuring a comprehensive due diligent review is completed for new and existing clients in accordance with AML/KYC standards, based in São Paulo, Brazil.

Job Responsibilities

• Performing the review of client profiles, checking for consistency of the whole Lifecycle based on legal and commercial documents, to understand client´s activity, structure, and associated risks
• Obtain a general understanding of and execute AML (Anti money laundering) policies and internal procedures, in accordance with local and global principles.
• Resolve issues by identifying underlying or hidden problems and patterns
• Build knowledge of procedures, systems, products and services
• Foster partnerships with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, including Global Client Onboarding teams
• Identify and control risk to prevent fraudulent account behavior and potential fraud exposure
• Prioritize daily workload to maximize productivity utilizing time management and organizational skills
• Follow all established policies, procedures and practices
• Project a confident and professional presence to all the extended teams we work with
• Work independently with supervision and elevate complex issues as necessary to resolve issues in a timely manner
• Daily activities will include, but are not limited, to reviewing client profiles. Additionally, we currently operate in the hybrid work model i.e. three days in the office and two days work from home.
  

Required Qualifications, Capabilities And Skills

• Bachelor's degree on Business Administration, Economics, Accounting or related courses.
• +2 years of experience on customer service, operations, sales or portfolio management experience, preferably with work experience primarily in banking or the financial service industry
• Proficient PC skills including Word, Excel and PowerPoint
• Fluent English is mandatory, both written and verbally.
• Excellent communication skills both written and verbal.
• Previous experience with AML/KYC.
• Relentless and versatile learner with an aptitude for assimilating new industry, company, product or technical knowledge.
• Highly organized, proactive and motivated with strong prioritization skills, innovation and problem-solving skills.
• Demonstrated, consistent professional presence with the ability to adapt to evolving needs and situations.
• Sense of urgency/ability to work well under pressure and tight deadlines.
• Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment, as well as handling multiple tasks and changing priorities on a daily basis.

Preferred Qualifications, Capabilities And Skills

• Previous experience with Investment Banking is a plus.
• Knowledge of tools such as Alteryx, Tableau, BI, UiPath, will be considered an asset
  

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.