LATAM - Collection Manager

ByteDance; São Paulo; On-site; BRL 180,000 - 260,000; Full time

Job summary

ByteDance Brazil is seeking a Credit Manager to oversee credit granting for advertising clients across LATAM. You will balance revenue growth with risk controls, evaluate client creditworthiness, and partner with Sales, Ad Operations, Finance and Legal to optimize terms and protect working capital.

The role requires strong understanding of digital billing structures, programmatic and direct ad spend, and the ability to implement local credit policies for LATAM while maintaining strong client

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 5+ years in corporate credit risk management, familiarity with digital advertising.
• Deep understanding of the advertising ecosystem and agency holding companies.
• Strong negotiation and communication skills with clients.
• Integrity and discretion in handling confidential data.

Responsibilities

• Evaluate creditworthiness of advertisers and media agencies using financial data and reports.
• Set and monitor credit limits and payment terms to optimize revenue and reduce bad debt.
• Collaborate with Sales, Finance, Legal, Billing, Collections and Operations.
• Prepare monthly A/R and credit exposure reports for leadership.
• Develop local credit policies for LATAM in a fast-paced digital lifecycle.

Skills

Credit risk analysis

Financial statement review

Negotiation & client management

Cross-functional collaboration

Regulatory/compliance awareness

Education

Bachelor’s degree in Finance or related field

Tools

D&B reports

Credit risk modelling

Job description

Join us as we work together to inspire creativity and enrich life around the globe.

Team Introduction

The Credit Risk function, based in Brazil, manages ByteDance’s credit exposure across Latin America by assessing customer creditworthiness, defining credit limits and payment terms, monitoring portfolio performance, and identifying early signs of delinquency or potential loss. Working closely with Sales, Finance, Legal, Billing, Collections, and Operations, the team balances commercial growth with disciplined risk management, helping protect working capital, reduce bad-debt exposure, improve cash conversion, and maintain strong controls throughout the regional order-to-cash process.

Role Summary

As the Credit Manager, you will oversee the credit granting process for our advertising clients, including direct brands and agency holding companies. You will balance the need to drive ad revenue growth with the necessity of mitigating financial risk. The ideal candidate will have a strong understanding of digital media billing structures (agencies, programmatic, direct) and the ability to partner closely with our Sales and Ad Operations teams.

Key Responsibilities

• Demonstrate big picture thinking and capabilities to scale credit control work and achieve credit management target and goals.
• Credit Assessment: Evaluate the creditworthiness of new and existing advertisers and media agencies by analyzing financial statements, credit reports (e.g., D&B), and payment history.
• Risk Monitoring: Establish, monitor, and adjust credit limits for client ad spend to optimize revenue while minimizing bad debt exposure. Respond quickly to any emergency and special cases.
• Cross-Functional Collaboration: Partner directly with Sales, Account Management, and teammates within Finance to create a holistic view of the credit and payment risk of a customer and to develop the best deal possible to allow revenue growth responsibly.
• Policy Optimization: Develop and enforce local credit policies tailored to the fast-paced digital advertising lifecycle and changing economic landscape for LATAM region.
• Reporting: Prepare monthly reporting on A/R aging, bad debt reserves, and credit exposure for executive leadership.
• Risk Mitigation: Create and maintain a cost effective credit insurance program to cover potential loss.

Qualifications

Minimum Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 5 years of experience in corporate credit risk management and familiarity with the digital advertising industry.
• Industry Knowledge: Deep understanding of the advertising ecosystem, including how agency holding companies operate, sequential liability, and programmatic billing.
• Soft Skills: Strong negotiation and communication skills, with the ability to maintain positive client relationships while strictly enforcing financial terms.
• Good analytical and interpersonal skills.
• High level of integrity and discretion to handle confidential information.

Job Information

About Us

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request