Junior Insurance Anayst

Winnin; Brasil; Presencial; BRL 33 000 - 67 000; Tempo integral

Resumo da oferta

Billor is seeking an entry-level Insurance Analyst to join the Legal & Compliance – Insurance Operations team. The role focuses on the operational side of the insurance claims cycle, including opening and following up on claims, issuing COIs, and keeping documentation organized and up to date.

You will work closely with carriers, adjusters, and team leads to maintain service levels and cost controls. As you gain experience, you will contribute to indicators, training materials, and standardized

Responsabilidades

• Open, register, and follow up on insurance claims (auto liability, physical damage, cargo, and general liability) with carriers and adjusters through resolution.
• Issue and manage Certificates of Insurance (COIs) and respond to COI requests accurately and on time.
• Manage the insurance claims intake and queue (e.g. Zendesk form), keeping every case organized, updated, and properly documented.
• Keep contact with claim adjusters.
• Escalate red flags and out-of-standard situations to the team lead.
• As experience grows, contribute to insurance indicators/reports and help build training materials for the area, as well as prepare and maintain area documentation — procedures, controls, and case files — in clear, standardized formats.

Descrição da oferta de emprego

About us

Trucking moves the American economy. It is a $1 trillion market, and it still runs on fragmented operations, thin margins, and technology a generation behind. Billor, short for "Bill of Rights," is the only company transforming this market end to end, combining Freight and Technology for Truck Drivers, Freight Brokers, and Small Carriers into a single ecosystem. We operate a fleet of several hundred heavy-duty trucks and run integrated business lines across freight, fintech, and technology platforms.

About the role

The Insurance Analyst supports Billor's Legal & Compliance – Insurance Operations team in the day-to-day running of the company's commercial trucking insurance program. Working closely with other team members, this entry-level role owns the operational side of the insurance claims cycle — opening and following up on claims, issuing Certificates of Insurance (COIs), and keeping insurance documentation organized and up to date. It is a hands‑on position and it is key to keeping Billor's insurance operation running at the right level of service and cost.

Responsibilities

• Open, register, and follow up on insurance claims (auto liability, physical damage, cargo, and general liability) with carriers and adjusters through resolution.
• Issue and manage Certificates of Insurance (COIs) and respond to COI requests accurately and on time.
• Manage the insurance claims intake and queue (e.g. Zendesk form), keeping every case organized, updated, and properly documented.
• Keep contact with claim adjusters.
• Escalate red flags and out-of-standard situations to the team lead.
• As experience grows, contribute to insurance indicators/reports and help build training materials for the area, as well as prepare and maintain area documentation — procedures, controls, and case files — in clear, standardized formats.