Dispatcher

Winnin; Joinville; Presencial; BRL 33 480 - 55 800; Tempo integral

Resumo da oferta

Winnin is seeking a Dispatcher to manage and optimize truck operations in Joinville, Brazil. The role involves negotiating with Freight Brokers, monitoring driver activities, and ensuring compliance with safety requirements.

The ideal candidate will be passionate about customer service and will need to balance the needs of drivers with operational demands. Strong communication and data analysis skills are essential for success.

Responsabilidades

• Plan and execute strategies to maximize revenue per truck.
• Negotiate competitive rates with Freight Brokers.
• Communicate daily with drivers to optimize productivity.
• Complete documentation and monitor driver progress.

Descrição da oferta de emprego

About the role

The Dispatcher role at Billor is a data-driven person and passionate about customer service. The Dispatcher is responsible to help our truck drivers to achieve their goals, while following all the safety and compliance requirements.

Responsibilities

• Plan and execute the best strategies to maximize revenue per truck, meeting the needs of different driver profiles, using data for the whole process.
• Negotiate the best rates with Freight Brokers always looking for the most profitable options, seeking competitive rates per mile and total freight.
• Monitor and monitor the activities of drivers, ensuring the best use of service hours per driver
• Balancing home time requests made by drivers with the operational need for billing, both from the driver and the company.
• Communicate with drivers daily to optimize productivity and reduce driver turnover.
• Track all cargo from dispatch to delivery and resolve any issues until delivery.
• Perform an administrative role by completing appropriate documentation, monitoring driver progress, ensuring required documentation is attached for cargo billing.
• Update information about the load from pickup to delivery into Billor platform.
• Create and maintain relationships with Freight Brokers.
• Monitor the status of your fleet throughout the day, keeping internal and external stakeholders updated;
• Monitor fleet and revenue performance indicators.
• Plan revenue goals and weekly strategy with customer (driver).