Jr. Analyst, GSS Commissions Direct Billing

Wyndham Hotels & Resorts; Buenos Aires; Presencial; BRL 149 253 - 199 004; Tempo integral

Resumo da oferta

Wyndham Hotels & Resorts is looking for a Junior Analyst in Buenos Aires, Argentina. This role supports Global Shared Services with tasks like direct billing, commission management, and audit documentation. Ideal candidates should have a degree related to Accounting or Finance, 0–2 years of Billing experience, and be fluent in English and Spanish. This full-time position requires strong communication skills and the ability to work in a Shared Service Center environment.

Qualificações

• Student or completed Bachelor's degree in Accounting, Finance, Business, or related field.
• 0–2 years of experience in Billing/O2C.
• Experience in a Shared Service Center or hospitality environment is a plus.
• Experience using ERP systems, ticketing systems, or CRM tools is a plus.

Responsabilidades

• Support the execution of Direct Billing according to policies and timelines.
• Manage travel agent commissions via ONYX and validate program configurations.
• Process group commission payment files by analyzing booking data.
• Maintain audit‑ready documentation for direct billing and commissions.

Conhecimentos

Fluency in English and Spanish

Billing knowledge

Strong communication skills

Formação académica

Bachelor's degree in Accounting, Finance, Business, or related field

Ferramentas

ERP systems

CRM tools

Descrição da oferta de emprego

Wyndham Hotels & Resorts is now seeking a Jr. Analyst, GSS Commissions Direct Billing to join our team at WHR Argentina in Buenos Aires, Argentina.

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

The GSS Direct Billing & Commissions Junior Analyst will support:

• The processing of accurate, timely, and compliant direct billing, GDS internet billing and commissions for hotel/franchise operations to enable proper revenue recognition and clean subledger to GL postings.
• The correct setup and maintenance of commission programs, prompt handling of commission inquiries, strong vendor coordination, and audit‑ready documentation.

What You'll Do

• Support the execution of Direct Billing according to policies and timelines, ensuring accurate invoice creation, distribution, posting, reconciliation and documentation aligned with accounting requirements.
• Support the management of travel agent commissions via ONYX, coordinating with IT on technical inquiries, validating program configurations, reconciling accounts, billing, sending for payment and ensuring accurate setup and maintenance of commission rules.
• Support the handling of travel agent commission payment inquiries by validating the inquiry, resolving discrepancies, requesting their payment to AP, and communicating outcomes clearly.
• Support GDS Internet connectivity billing activities, ensuring correct rating, billing, and posting based on established program criteria.
• Support the processing of group commission payment files by analyzing booking data, validating program eligibility, and ensuring accurate manual commission processing.
• Support the research, reconciliation, and resolving stale commission checks and unidentified commission related payments.
• Maintain audit‑ready documentation for direct billing, commissions, and GDS internet billing (evidence, approvals, communications) in accordance with retention and control requirements.
• Support the monitoring of queues for commissions and inquiries, escalating exceptions appropriately and providing timely status updates to stakeholders.
• Collaborate with AR, Collections, Cash Application, IT, and Commissions teams to resolve issues affecting invoicing, commission payouts, and data accuracy, supporting issue prevention and continuous improvement initiatives.

You'll be successful if you have

• Foundations of billing, commission calculation rules, and GDS connectivity billing.
• Basic internal control, audit, and documentation standards in a Shared Services Center environment is preferred.
• Fluency in English and Spanish, with the capacity to support cross regional operations.

Required Qualifications/Experience

• Student or completed Bachelor's degree in Accounting, Finance, Business, or related field.
• 0–2 years of experience in Billing/O2C.
• Experience in a Shared Service Center or hospitality environment is a plus.
• Experience using ERP systems, ticketing systems, or CRM tools is a plus.
• Strong written and verbal communication skills, especially in structured customer interactions.

Job Location: WHR Argentina, Maipu 1300 piso 18, Buenos Aires, Argentina C1006ACT

Employment Status: Full‑time