Jr. Analyst, GSS Billing

Wyndham Hotels & Resorts; Buenos Aires; Presencial; BRL 148 735 - 223 103; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation and benefits

Career development opportunities

Flexible workplace environment

Resumo da oferta

Wyndham Hotels & Resorts is looking for a Jr. Analyst, GSS Billing to join the team in Buenos Aires. The role involves supporting billing functions, performing routine data maintenance, and collaborating with others to resolve billing issues. Candidates should possess a basic understanding of billing processes, a degree in a relevant field, and be fluent in English and Spanish. The position is full-time and offers opportunities for growth within a diverse and inclusive environment.

Qualificações

• 0–2+ years of experience in Billing, Order to Cash, and Accounts Receivable.
• Exposure to ticketing systems or CRM tools is a plus.
• Strong organizational and documentation skills.

Responsabilidades

• Support billing activities for hotel and franchise operations.
• Perform routine billing tasks and data maintenance.
• Identify and support cases requiring manual billing.

Conhecimentos

Basic understanding of billing processes

Familiarity with ERP systems

Attention to detail

Good written and verbal communication skills

Fluency in English and Spanish

Formação académica

Student or completed Bachelor’s degree in Accounting, Finance, Business, or related field

Ferramentas

Oracle AR

Descrição da oferta de emprego

Wyndham Hotels & Resorts is now seeking a Jr. Analyst, GSS Billing to join our team at WHR Argentina in Buenos Aires, Argentina.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best‑in‑class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

The Billing Jr Analyst Will

• Support the billing function by assisting with accurate and timely billing activities for hotel and franchise operations.
• Perform routine billing tasks, revenue validations, and data maintenance under established procedures and supervision.
• Help ensure billing accuracy, proper documentation, and compliance with internal controls and audit requirements.
• Partner with Billing Analysts and cross‑functional teams (AR, Collections, Cash Application) to resolve basic billing issues and prevent downstream defects.

What You’ll Do

• Assist with the setup and maintenance of franchise billing and royalty rate data, and support the review of franchise revenue reports.
• Support daily revenue loads, routine corrections, and billing validations following standard operating procedures.
• Identify and support cases requiring manual billing by gathering data, calculating billing amounts under guidance, and entering transactions in Oracle AR.
• Assist in generating system based monthly accruals and support preparation of billing or accrual adjustments for predefined scenarios.
• Receive, log, and classify billing inquiries, validate basic information, and route cases to the appropriate teams for resolution.
• Collect, organize, and store billing and inquiry documentation in compliance with audit, internal control, and retention requirements.
• Support collaboration with AR, Collections, Cash Application, and IT teams by tracking billing issues and follow up actions.
• Maintain and update basic property account information (transfers, amendments, terminations, openings) and billing relevant attributes under supervision.
• Assist with SOX control support, reporting preparation, and documentation, and participate in system updates, UAT testing, and continuous improvement initiatives.

You’ll be successful if you have

• Basic understanding of billing processes, revenue concepts, and accrual fundamentals.
• Familiarity with ERP systems (Oracle AR preferred) or willingness to learn billing applications and workflows.
• Ability to follow defined procedures, approval workflows, and documentation standards.
• Attention to detail and ability to maintain accurate and complete records.
• Basic analytical skills to validate data and identify discrepancies.
• Good written and verbal communication skills.
• Ability to manage routine tasks, meet deadlines, and work in a structured environment.
• Willingness to learn complex billing scenarios and grow within the O2C function.
• Fluency in English and Spanish, with the ability to support cross regional operations.

Required Qualifications/Experience

• Student or completed Bachelor’s degree in Accounting, Finance, Business, or a related field.
• 0–2+ years of experience in Billing, Order to Cash, and Accounts Receivable.
• Exposure to ERP systems (Oracle AR preferred), ticketing systems, or CRM tools and working in Shared Services Environments is a plus.
• Strong organizational and documentation skills.

Company Overview

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award‑winning best place to work.

Job Location: WHR Argentina, Maipu 1300 piso 18, Buenos Aires, Argentina C1006ACT

Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.