Influencers/Creators Operation Manager - TikTok Shop

TikTok Inc.; São Paulo; On-site; BRL 120,000 - 180,000; Full time

Job summary

TikTok in São Paulo is seeking a dynamic operations professional to recruit and manage short video and LIVE influencers, helping clients boost growth in influencer settlements and content performance. You will explore content issues, refine methodologies, and coach creators on business and product planning to improve conversion and long-term success.

Ideal candidates hold a degree in a relevant field, have experience in commerce content operations, familiarity with short video and LIVE

Qualifications

• Bachelor's degree or higher required.
• Experience in commerce content operation or related work is essential.
• Fluent in English reading and writing; excellent Portuguese reading and writing communication skills.

Responsibilities

• Recruit and operate short video/LIVE influencers; assist clients in improving operational capabilities and achieve growth in influencer settlement and content.
• Deeply understand key issues in local influencer content development; find sustainable and effective solutions for scaling short videos and LIVE.
• Excavate excellent cases of short videos and LIVE; refine content methodology; create popular showcases for businesses.

Skills

Commerce content operation

Experience in related work

Fluent English

Portuguese writing

Education

Bachelor's degree

Job description

Responsibilities

About the team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

• Responsible for recruiting and operating short video/LIVE influencers, assisting clients in improving their operational capabilities, and achieving growth results in influencer settlement and content.
• Deeply understand the key issues in the development of local influencer content, find sustainable and effective solutions for the scale improvement of short videos and LIVE.
• Excavate excellent cases of short videos and LIVE, refine content methodology, and create popular short video showcases for businesses.
• Explore the possibility of operations to improve the conversion efficiency of overall short videos, secure long-term success and growth by coaching Creators on business and product planning.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above, experience in commerce content operation or related work experience.
• Familiar with the short video sales chain and LIVE chain.
• Fluent in English reading and writing, excellent reading and writing communication skills in Portuguese.

Preferred Qualifications:

• Experience in commerce or content platforms is preferred. Those who have successful experience in developing the short video ecosystem from 0 to 1 are preferred.
• Experienced in relatable in-category management, at large partners, or agency side or other company with specialism in consumables, the creator category is preferred.
• Strong sense of social content (livestream and short-video is a preference), practical experience in social commerce, content marketing, influencers, and creativity in the categories is a plus.
• Data sensitive, strong analytical ability, business analysis & strategic background is preferred, good data ability, independently responsible for business indicators.