Import & Export Analyst

Crane Worldwide Logistics LLC; Rio de Janeiro; On-site; BRL 40,000 - 65,000; Full time

Job summary

Crane Worldwide Logistics LLC in Rio de Janeiro, Brazil, seeks a logistics specialist to manage export/import shipments, coordinate with Pricing/Sales, and prepare shipping instructions with service levels and lead times.

You will issue documents, track shipments, communicate status to clients, analyze performance, and ensure compliance with Brazilian regulations. Strong English and Office skills required; Bachelor's in Business Administration or related field.

Qualifications

• Bachelor’s degree in Business Administration or related field is required.
• Proven ability to read and write in English.
• Experience in logistic processes and import routines is preferred.

Responsibilities

• Work on system routines, TMF, C2C, Follow-net, and other systems to attend customer needs.
• Receive proposal acceptances from Pricing/Sales, analyze information and document.
• Prepare detailed shipping instructions to origin, inform service level and lead-time.
• Issue documents according to shipper instructions for export shipments.
• Follow up with all parties to comply with lead-time and regulations.
• Keep customers informed on shipment status and proactively manage deviations.
• Analyze monthly shipment performance to improve processes for customers.
• Confirm cargo arrival for customs clearance on imports and departure/arrival on exports.
• Provide local charges payment instructions and invoicing details to customers.
• Check file finance results and act when results differ from expectations.
• Demurrage follow-up and ensure all steps are completed before finalizing the process.

Skills

English reading/writing

Strong communication

Import routines Brazil

Planning & time management

Process documentation

Team collaboration

Analytical thinking

MS Office (Outlook)

Education

Bachelor’s degree in Business Administration or related field

Tools

MS Office

Job description

• Work on system routines, TMF, C2C, Follow-net, any other system applied to attend customer needs;
• Receive proposal accept from Pricing/Sales dept, analyze information and document;
• Prepare detailed shipping instructions to origin, informing service level and lead-time;
• Issue documents according to instructions received from shipper for export shpts;
• Follow up with all parties involved to comply with agreed lead-time;
• Make sure documents are issued in accordance with instructions and Brazilian legislation;
• Keep customer daily informed on shipment status, being proactive on possible deviation;
• Analyze monthly shipment performance reports to contribute to improvement in the process to customers;
• Confirm cargo arrival and available for customs clearance, on Imports;
• Confirm cargo departure and arrival at destination, on Exports;
• Provide instructions for local charges payment and invoices to customers;
• Check file finance result, acting whenever result is not what is expected;
• Demurrage follow-up;
• Make sure all steps on the shipment are taken before finalizing the process;

Other Skills & Abilities:

• Ability to read and write in English. Other languages desired;
• Must have strong verbal and written communication skills;
• Knowledgeable on import routine to Brazil;
• Excellent planning, time management, collaboration, decision making and organization skills;
• Ability to develop and document processes and procedures;
• Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers;
• Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism;
• Strong knowledge of Microsoft office, especially outlook.

EDUCATION AND EXPERIENCE:

• Bachelors Degree in Business Administration or related field required.