Growth Operations Intern (Fintech)

99; São Paulo; Híbrido; BRL 20 000 - 27 000; Tempo parcial

Resumo da oferta

99 is seeking a student to join the Personal Credit Acquisition team and help grow our cash loan offerings. You’ll work across in-app and out-of-app channels to reach the right users with compelling offers, collaborating daily with Risk, Algorithm, Product, BI, and CX to turn ideas into experiments and results.

You’ll gain hands-on experience in a financial product at scale, with exposure to leadership and cross-functional teams in a fast-paced, inclusive environment.

Qualificações

• Ongoing bachelor’s degree in progress in fields such as Business, Economics, Engineering, Statistics, Marketing.
• Advanced English required for collaboration with teams across the company.
• Interest in AI and curiosity about how it can change growth workflows.
• Excel/Sheets proficiency; some SQL exposure or willingness to learn.
• Structured thinking and ability to explain results clearly.
• Attention to detail for campaigns reaching millions of Brazilians.
• Hybrid work availability (on-site 3 days/week).
• Expected graduation between Dec 2027 and Jul 2028.
• Hands-on experience with prompt engineering or AI-assisted analysis.
• Familiarity with A/B testing concepts and BI tools or Python.
• Exposure to growth, CRM, performance marketing, or fintech projects.

Responsabilidades

• Define hypotheses, sample sizes, success metrics, and guardrails for A/B tests end-to-end.
• Assist with strategy, configuration, and QA of acquisition campaigns across in-app and out-of-app channels.
• Propose data-driven strategies and estimate impact on impressions, conversions, and GMV.
• Monitor channel performance daily; build dashboards and recurring reports.
• Use AI tools to speed up analysis, docs, and campaign creativity.
• Collaborate with Product and Algorithm on placements and targeting; work with CX on loan journey friction points.

Conhecimentos

Advanced English

Excel/Sheets

SQL basics

Prompt engineering

AI analytics

Formação académica

Bachelor's degree in progress (Business/Economics/Engineering/Statistics/Marketing)

Ferramentas

Tableau

Power BI

Looker

Python basics

Descrição da oferta de emprego

About The Company

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

About The Company

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

About The Team/role

The Personal Credit Acquisition team at 99Pay is responsible for growing our cash loan business: more of the right users seeing our offers, understanding them, and taking their needs at first priority. We own the in-app and out-of-app channels to make that happen, and we work every day with Risk, Algorithm, Product, BI, and CX, turning ideas into experiments and experiments into results.

As a member of our team, you'll have the opportunity to gain hands-on experience in a financial product at scale, work on high-impact projects with visibility to leadership, and collaborate with multiple areas to drive business growth — all in a diverse, dynamic, and collaborative environment!

In this role, you'll be...

• Supporting the structure of A/B tests end to end: defining hypotheses, sample sizes, success metrics, and guardrails, documenting setups, and reading out results in a way that leads to decisions
• Assisting with the strategy, configuration, and QA of acquisition campaigns across in-app channels (banners, push, in-app messages) and out-of-app channels, making sure the right audience is reached at the right moment
• Proposing data-driven strategy suggestions and evaluating the ones already on the table, estimating impact on impressions, conversion, loan orders, and GMV before we commit resources
• Monitoring channel performance day to day: building and maintaining dashboards and recurring reports, flagging anomalies, and translating the numbers into next steps for the team
• Using AI tools to speed up analysis, documentation, and campaign creative work — and helping the team find new ways to apply them
• Collaborating with Product and Algorithm on requirements for new placements and targeting logic, and with CX to identify friction points in the loan journey

We're eager to be in touch because you have…

• Ongoing bachelor's degree in progress in areas such as Business, Economics, Engineering, Statistics, Marketing, etc.
• Advanced English (required): a large part of our collaboration happens in English with teams across the company — in meetings, documents, and day-to-day alignment
• Genuine interest in AI: you already use tools in your studies or work, and you're curious about how they can change the way a growth team operates
• Intermediate Excel/Google Sheets skills and some exposure to SQL — or a strong willingness to learn it in the first few weeks
• Structured thinking: you enjoy turning a vague question into a testable one and can explain a result in plain terms to someone who wasn't in the room
• Attention to detail: campaigns can reach up to millions of Brazilians! So quality and commitment is a must!
• Availability to work in a hybrid model (on-site 3 times a week)
• Expected graduation: between December 2027 and July 2028 Nice to have
• Hands-on experience with prompt engineering, AI-assisted analysis, or building small automations
• Familiarity with A/B testing concepts (statistical significance, control groups, novelty effects)
• Experience with BI tools (Tableau, Power BI, Looker, or similar) or Python for basic analysis
• Prior exposure to growth, CRM, performance marketing, or fintech products — through an internship, student organization, or personal project

You’ll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).