Global Production Oversight - Analyst

Testing Site - JPMC; São Paulo; On-site; BRL 180,000 - 300,000; Full time

Job summary

J.P. Morgan is seeking a Global Production Oversight Analyst to join the GPO team in São Paulo.

You will manage the remediation book of work, coordinate analysis on population and impact, and drive root cause analysis across compliance, operations, technology and product teams. This role offers exposure to global KYC requirements, scalable processes, and automation solutions, with responsibility for internal controls, metrics, and partnering with WKO stakeholders to improve quality and

Qualifications

• Bachelor degree or equivalent education and a predisposition to intellectual curiosity.
• Strong technical skills, fluent in Python or other similar programming language.
• Experience designing and building ETL/data pipelines to support analytical and operational needs.
• Proficiency in developing automated reports and dashboards using business intelligence tools such as Power BI, Tableau, Qlik, or similar platforms.
• Logical, structured approach to planning, problem solving and decision-making.
• Excellent verbal, written, interpersonal and presentation skills.

Responsibilities

• Develop automated solutions for KYC process.
• Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings.
• Contribute to the creation of tools for internal GPO process enhancements.
• Responsible for running internal controls to ensure process/defined protocols are being properly followed/executed.
• Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework.
• Build and develop partnerships, identify challenges and eliminate roadblocks with all internal partners.
• Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests.
• Manage personal workload and priorities ensuring timely escalation of key risks/issues to management.

Skills

Python

ETL pipelines

BI dashboards

Power BI

Tableau

Qlik

Communication

Problem solving

Education

Bachelor's degree or equivalent

Tools

Power BI

Tableau

Qlik

Alteryx

VBA

Job description

Job Information

• Job Category Client Data
• Business Unit Commercial & Investment Bank
• Job Schedule Full time

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Job Description

Join the Global Production Oversight Team (GPO) to help to manage the WKO remediation BOW, assisting in improving processes and controls within a fast paced and engaging operating environment. The opportunity will empower someone to transform our operating environment while being exposed to global KYC requirements and partnering with WKO teams across the globe.

As Global Production Oversight Analyst, you will be responsible for managing the remediation book of work, coordinating analysis on population and impact. You will also be responsible for executing root cause analysis and working on solutions from end to end. You will engage partnership across our compliance, operations, technology, and product teams to establish and deliver scalable processes and controls leveraging strategic infrastructure and intelligent automation solutions to meet the Firm’s regulatory obligation. You will provide support to global WKO stakeholders and GPO leads, assisting with metrics, create tools for process enhancement. You will be responsible for running internal controls and ensuring internal protocols are being followed.

Job responsibilities:

• Develop automated solutions for KYC process;
• Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings;
• Contribute to the creation of tools for internal GPO process enhancements;
• Responsible for running internal controls to ensure process/defined protocols are being properly followed/executed;
• Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework;
• Build and develop partnerships, identify challenges and eliminate roadblocks with all internal partners;
• Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for in-progress requests;
• Manage personal workload and priorities ensuring timely escalation of key risks/issues to management.

Required qualifications, capabilities, and skills:

• Bachelor degree or equivalent education and a predisposition to intellectual curiosity;
• Strong technical skills, fluent in Python or other similar programming language;
• Experience designing and building ETL/data pipelines to support analytical and operational needs;
• Proficiency in developing automated reports and dashboards using business intelligence tools such as Power BI, Tableau, Qlik, or similar platforms;
• Logical, structured approach to planning, problem solving and decision-making;
• Excellent verbal, written, interpersonal and presentation skills;
• Bachelor degree or equivalent education and a predisposition to intellectual curiosity.

Preferred qualifications, capabilities, and skills:

• Alteryx, VBA, or other technical skills;
• Experience working in a professional services firm or financial services firm.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.