Gerente de Área – Brazil (Cajamar-SP), Books Operation

Amazon; Cajamar; On-site; BRL 180,000 - 240,000; Full time

Job summary

Amazon Servicos de Varejo do Brasil Ltda. is seeking an Area Manager for Books to lead a team of hourly associates in a Print on Demand operation across Brazil.

You will drive safety, quality, customer experience and productivity on the production floor, coordinating staffing, equipment status, and daily performance against targets. In this hands-on leadership role you will coach and develop staff, analyze forecasts, partner with peers to balance workload, and support continuous Lean

Qualifications

• Flexible schedule including weekends, nights, and holidays.
• Experience managing people in a shift-based environment.
• Proven ability to communicate in English, written and verbal.
• Bachelor's degree or higher in a related field or technical discipline.

Responsibilities

• Own safety, quality, and productivity of the assigned production area.
• Lead, coach, and develop a team of hourly associates.
• Analyze production forecasts and determine staffing and throughput.
• Balance workload across areas with peers to ensure smooth flow.
• Support safety programs and regulatory compliance.
• Lead continuous improvement initiatives using Lean tools.
• Monitor machine performance and quality metrics; escalate issues.
• Contribute to launch readiness activities and SOP development.

Skills

People management

English communication

Education

Bachelor's degree

Advanced technical degree

Job description

Description

As an Area Manager for Books business, you will lead a team of hourly associates through the daily rhythm of digital book production—from printing through binding, finishing, and ship-ready packaging. You will focus on four fundamentals: safety, quality, customer experience, and productivity. This is a floor-based leadership role in a production environment, not a corporate function. You will stay close to the equipment, the team, and the operation, with direct accountability for daily performance and customer outcomes.

Key job responsibilities

• Own the safety, quality, and productivity of your assigned production area, driving daily performance against targets.
• Lead, coach, and develop a team of hourly associates, fostering a culture of accountability and continuous learning.
• Analyze production forecasts and determine daily staffing and throughput requirements to meet overall site goals.
• Partner with other Area Managers to balance workload across areas, ensuring smooth end-to-end flow.
• Support all safety programs and regulatory compliance to guarantee a safe working environment for every associate.
• Proactively identify and lead process improvement initiatives using Lean tools and root cause analysis.
• Monitor machine performance, quality metrics (DPMO, waste rates), and escalation equipment issues to maintenance and engineering.
• Contribute to launch readiness activities including equipment qualification, training deployment, and SOP development.

A day in the life

You will spend much of your shift on the production floor, leading your team and staying close to the operation. You will review safety, production targets, staffing and equipment status, while monitoring performance, coaching associates and resolving operational or technical issues with support teams.

In Print on Demand, priorities can change quickly, requiring data-driven decisions, problem solving and labor adjustments to protect safety, quality and customer commitments.

• 3x2 shift pattern (3 days on / 3 off, 2 days on / 2 off)
• 12-hour shifts (06:00–18:00 or 18:00–05:00)
• Availability to work weekends and holidays

About The Team

The International Make on Demand organization operates across multiple countries and brings together two businesses: Print on Demand and Merch on Demand. Our mission is to help authors and content creators bring their ideas to customers. The team is multinational, multicultural, and multilingual, offering meaningful exposure to global operations and cross-functional collaboration. This role will lead the Print on Demand operation in Brazil, with opportunities to take on broader scope and complexity over time.

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in English-language communication skills, both written and verbal
• Experience managing people
• Advanced technical degree, or Bachelor's degree

Preferred Qualifications

• Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Servicos de Varejo do Brasil Ltda.