Food Court Manager

LEE QUAN (GAMBAS) PTE. LTD.; Região Norte; Presencial; BRL 40 000 - 60 000; Tempo integral

Resumo da oferta

LEE QUAN (GAMBAS) PTE. LTD. is seeking a Operations Supervisor to oversee daily food court operations in Brazil. You will manage staff, ensure service consistency for tenants, and ensure compliance with hygiene and safety SOPs.

The role requires a Diploma or equivalent and at least 2 years in the F&B industry. Strong communication, leadership, and problem-solving skills are essential to succeed in a fast-paced environment.

Qualificações

• Diploma or equivalent required.
• Minimum 2 years' relevant experience in F&B industry.
• Attention to detail and ability to spot and resolve problems efficiently.
• Excellent communication and interpersonal skills.
• Resourceful and able to work under pressure.
• Leadership, conflict, time management and strong organizational skills.

Responsabilidades

• Direct and manage food court according to SOPs and regulatory requirements.
• Advise and support tenants on operational needs and service consistency.
• Ensure daily sales are accurate and timely reconciliation.
• Recruit, train and supervise staff.
• Ensure tenants adhere to hygiene SOP.
• Liaise with tenants on stall matters.
• Carry out operational duties when there is manpower shortage.
• Deal with external parties for faster service recovery.
• Answer customer queries/feedback.
• Ensure Safe Management Measures is in place.

Conhecimentos

Attention to detail

Communication

Leadership

Time management

Organizational skills

Problem solving

Interpersonal skills

Staff development

Formação académica

Diploma or equivalent

Descrição da oferta de emprego

RESPONSIBILITIES:

Reporting to the Operation Manager and your responsibilities include but are not limited to:

• Direct and manage food court according to company SOPs and regulatory requirements


• Advice and support tenants on their operational needs and service consistency


• Ensure daily sales are accurate | Timely reconciliation


• Recruit, train and supervise staff


• Ensure the respective tenants on adhere to the hygiene SOP


• Liaise with tenants on stall matters


• Help to carry out operational duties when there is manpower shortage


• Dealing with external parties on issues for faster service recovery


• Answer customer queries/feedback


• Ensure Safe Management Measures is in place

Requirements:

• Candidate must possess minimum Diploma or equivalent


• Minimum 2 years' relevant experience in F&B industry


• Attention to detail, ability to spot and resolve problems efficiently


• Processes excellent communication and interpersonal skills


• Resourceful and ability to work under pressure


• Attention to detail, ability to spot and resolve problems efficiently


• Communication & Leadership skills, staff development


• Conflict & time management and good organizational skills