Field Service Supervisor, E/A

Wärtsilä Corporation; Niterói; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player in marine technology is seeking a passionate Field Service Supervisor to enhance their skilled teams in Brazil. This role involves complex troubleshooting of cutting-edge Wärtsilä systems, ensuring compliance with quality and safety standards while providing exceptional service to customers. With a commitment to innovation and sustainability, this forward-thinking company offers a dynamic work environment where you can make a significant impact. If you're ready to embark on a rewarding journey in the maritime sector, this opportunity is perfect for you.

Qualificações

• Experience in electrical, controls, or marine engineering.
• Strong analytical and organizational skills.
• Ability to work systematically and solve technical problems.

Responsabilidades

• Perform complex troubleshooting on Wärtsilä systems.
• Interact professionally with customers during service execution.
• Create Service Work Reports and provide updates on work status.

Conhecimentos

Critical Thinking

Analytical Skills

Technical Problem-Solving

Communication Skills (English)

Formação académica

MSc in Electrical Engineering

BSc in Controls Engineering

BSc in Marine Engineering

Ferramentas

PLCs (Siemens, Schneider)

SCADA Systems

Descrição da oferta de emprego

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Parts and Field Service is now looking for an enthusiastic Field Service Supervisor to join our skilled teams in the Rio de Janeiro, Brazil area.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe, and sustainable integrated products and solutions to enhance our customers' businesses. The opportunities presented through digitalisation and new technologies are ushering in a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We aim to change the course towards an interconnected and cleaner maritime future and are constantly seeking future-oriented talent to join our team and work towards enabling sustainable societies through innovation in technology and services—together. Are you ready to jump onboard?

What will you be doing?

As a Field Service Supervisor, E/A, you will perform field service activities according to the work plan, specifically concerning LNG/DF 4-stroke driven installations with Wärtsilä equipment, such as Engine Control systems, Power Management Systems (PMS), Connectivity devices (HMI, Firewalls, and Servers), and general Vessel Automation.

This position is open to applicants in Brazil to fully support external and internal customers in the region.

This position reports to the Coordinator Field Service Resources.

Candidates are expected to demonstrate high-level critical thinking and reasoning skills, identify as high performers, and be self-motivated.

Accountabilities:

• Perform complex troubleshooting on Wärtsilä systems and specific equipment.
• Act as a service supervisor for complex marine installations and assist commissioning engineers with product-related activities.
• Conduct advanced tuning adjustments on Wärtsilä's marine engines and power management systems.
• Ensure work complies with Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer procedures.
• Proactively advise and promote available products and solutions to customers.
• Support internal and external stakeholders concerning natural gas engines, dual fuel engines, LNG equipment like LNGPac, Dual Fuel technology, IAS-related systems, WECS, UNIC, LT7000, etc.

Duties and Responsibilities:

• Interact professionally with customers during work execution.
• Provide progress updates on work status.
• Create Service Work Reports.
• Follow Wärtsilä QEHS guidelines and site procedures.
• Report on work order status to customers and stakeholders.
• Seek solutions following best practices.

Qualifications:

• Preferred MSc or BSc in Electrical, Controls, Automation Engineering, or Marine Engineering.
• Passion for engines and automation, with a desire to make a difference.
• Systematic working style with good analytical and organizational skills.
• Understanding of quality importance.
• Technical problem-solving skills.
• Good communication skills in English, both oral and written, and ability to cooperate effectively.
• Experience with PLCs (Siemens, Schneider, etc.) and SCADA systems.

Ideal Candidate Attributes:

• High integrity.
• Passionate about people.
• Strong focus on quality and safety.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to lead diverse cultural teams.

Successful applicants must be authorized to work in Brazil without sponsorship.

Travel Requirements:

This role involves 70% travel, domestically and internationally, including offshore and onshore locations. Candidates should be prepared for extended periods away from the primary work location.

Why you & us?

We believe in empowerment, ownership, and responsibility. We support growth, co-creation, and initiative. Wärtsilä is committed to diversity and inclusion, encouraging applications from all qualified individuals.

We foster an environment where everyone can be their true self, voice opinions freely, and learn from mistakes. Are you eager to join us?

Contact & next steps:

If this sounds like the right job for you, we hope to hear from you before the application deadline via our Career portal. We aim to keep you informed throughout the process.

Wärtsilä is a global leader in marine and energy solutions, with over 17,000 professionals across more than 200 locations in 68 countries. Learn more at www.wartsila.com.