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Salesforce is seeking an Account Specialist to manage a dedicated customer set in the SMB sector. The role involves driving demand generation, coordinating sales projects, and building strategic partnerships with clients. Ideal candidates will have a proven sales background, effective communication skills, and a motivation to grow within the company.
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
About Slack Business Unit
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
Your Mission as an Account Specialist
- You take care of a dedicated customer set (region or vertical) in the SMB space being responsible for demand generation, enablement and entire sales cycle.
- You coordinate several sales projects simultaneously and are fully responsible for your customers.
- Run the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.
- Use your solution selling expertise to respond effectively to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
- Strengthen client relationships through regular engagement and face-to-face meetings
- Coordinate and lead industry events and user groups to generate market interest.
- Work in partnership with our team of Core AEs, Business Developers, Pre-sales and Marketers for all sales leads and sales opportunities.
What we are looking for:
- Proven track record of success in sales, ideally with a software/IT background with emphasis on growth.
- Credibility at all levels and evidence of building strong relationships internally and with the customer.
- Effective communication skills with ability to build influential relationships and deliver results in a cross-functional environment.
- Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.
- High motivation, resilience and ambition to build a career at Salesforce.
- English and Spanish - advanced level
- Some travel required