Dispatcher

Billor

Joinville

On-site

BRL 33,000 - 78,000

Full time

2 days ago

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Benefits offered by this job

On-site in Joinville

Fixed contract + commission/variables

Health and dental plan

Paid vacation

Holidays off

Parental Leave

Wedding Leave

Annual bonus based on both company and

Eligibility to the LTIP (Long Term In

Onhappy

Job summary

Billor Dispatcher position in Joinville, Brazil, on-site. Role emphasizes driving data-informed decisions to support drivers within safety and compliance constraints.

Plan revenue strategies, negotiate broker rates, monitor driver activity, and ensure timely cargo billing while updating status in the Billor platform and maintaining strong broker relationships.

Qualifications

Fluent English and Portuguese required.
Proven experience as an account manager.
Strong negotiation and problem-solving abilities.

Responsibilities

Plan strategies to maximize revenue per truck using data.
Negotiate rates with freight brokers for profitability.
Monitor drivers’ activities and balance home time with billing needs.
Maintain daily communication with drivers to reduce turnover.
Track cargo from dispatch to delivery and resolve issues.
Complete documentation for cargo billing and driver progress.
Update load information in the Billor platform.
Build relationships with freight brokers.
Monitor fleet and revenue metrics and plan weekly goals.
Coordinate with customers on revenue goals and strategy.

Skills

Bilingual English/Portuguese

Negotiation

Customer service

Assertive communication

Resilience

Commercial skills

Account management

Proactivity

Results oriented

Job description

DispatcherJoinville Presencial

About Us

At Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.

About the role

The Dispatcher role at Billor is a data-driven person and passionate about customer service. The Dispatcher is responsible to help our truck drivers to achieve their goals, while following all the safety and compliance requirements.

Responsibilities

Plan and execute the best strategies to maximize revenue per truck, meeting the needs of different driver profiles, using data for the whole process.
Negotiate the best rates with Freight Brokers always looking for the most profitable options, seeking competitive rates per mile and total freight.
Monitor and monitor the activities of drivers, ensuring the best use of service hours per driver
Balancing home time requests made by drivers with the operational need for billing, both from the driver and the company.
Communicate with drivers daily to optimize productivity and reduce driver turnover.
Track all cargo from dispatch to delivery and resolve any issues until delivery.
Perform an administrative role by completing appropriate documentation, monitoring driver progress, ensuring required documentation is attached for cargo billing.
Update information about the load from pickup to delivery into Billor platform.
Create and maintain relationships with Freight Brokers.
Monitor the status of your fleet throughout the day, keeping internal and external stakeholders updated;
Monitor fleet and revenue performance indicators.
Plan revenue goals and weekly strategy with customer (driver).

Requisitos