Customer Success Manager, AI

Growth Troops; São Paulo; Teletrabalho; BRL 90.000 - 130.000; Tempo integral

Resumo da oferta

A leading company is seeking a technical Customer Success Manager to join their remote team. The role focuses on driving AI-powered content strategies for enterprise clients, overseeing workflow deployments, and leveraging technical expertise with SQL and Python. Candidates should have strong analytical skills and experience in a high-growth environment.

Serviços

Fully remote, flexible work environment

Competitive compensation

Innovative team atmosphere

Qualificações

• 6+ years managing software deployments and implementations.
• 3+ years working with enterprise customers on SaaS or AI-driven platforms.
• Strong proficiency in SQL; Python and JAVA are a plus.

Responsabilidades

• Partner with clients to understand goals and tailor AI content solutions.
• Oversee deployment schedules and ensure timely delivery of AI-driven workflows.
• Collaborate with technical teams to design scalable workflows.

Conhecimentos

Analytical skills

Client collaboration

Performance monitoring

Technical troubleshooting

Ferramentas

SQL

Python

JAVA

Descrição da oferta de emprego

About the Role
We're seeking a technical Customer Success Manager for a growing team to drive AI-powered content strategies for enterprise clients. You’ll oversee AI workflow deployments, work closely with technical teams, and use data-driven insights to optimize performance. Exceptional spoken English is a must.

Key Responsibilities

• Client Collaboration: Partner with clients to understand goals and tailor AI content solutions.

• Workflow Management: Oversee deployment schedules and ensure timely, consistent delivery of AI-driven workflows.

• Technical Integration: Collaborate with technical teams to design scalable workflows, utilizing SQL and Python to analyze and optimize performance.

• Performance Monitoring: Track key metrics (organic traffic, CTR, revenue) and refine strategies based on data insights.

• Client Enablement: Train and support clients, troubleshooting issues and streamlining processes.

Qualifications

• 6+ years managing software deployments and implementations, from onboarding to expansion.

• 3+ years working with enterprise customers on SaaS or AI-driven platforms.

• Proficiency in SQL, JAVA or Python is a plus

• Strong analytical skills with a data-driven mindset.

• Excellent spoken English, capable of explaining complex technical concepts clearly.

• Experience thriving in fast-paced, high-growth environments.

Why Join This Company

• Fully remote, flexible work environment

• Competitive compensation

• Work with a dynamic, innovative team at the forefront of AI content automation