Customer Service Representative (Travel Industry)

Hjbtravels; Valparaíso de Goiás; Presencial; BRL 27 900 - 39 060; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Training and ongoing support

Flexible work options

Growth opportunities

Resumo da oferta

A travel industry company is seeking a motivated Customer Service Representative in Brazil to assist clients with their travel inquiries and bookings. This position offers flexibility, ongoing training, and growth opportunities in a supportive team environment. Successful candidates should possess strong communication skills and a customer-focused attitude, making it perfect for those who love helping others and are interested in the travel business.

Qualificações

• Strong communication and interpersonal skills are essential.
• Previous customer service experience is preferred but not mandatory.
• Ability to work independently and effectively manage time.

Responsabilidades

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations and procedures.

Conhecimentos

Strong communication and interpersonal skills

Customer service experience

Time management

Detail-oriented

Interest in travel industry

Descrição da oferta de emprego

Job Description:

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities:

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed
  Qualifications:
  • Strong communication and interpersonal skills
  • Customer service experience preferred (not required)
  • Ability to work independently and manage time effectively
  • Comfortable using computers, email, and online systems
  • Detail-oriented with a positive, solution-focused attitude
  • Interest in the travel industry is a plus
  What We Offer:
  • Training and ongoing support
  • Flexible work options (part or full time)
  • Growth opportunities within the travel industry
  • Supportive and collaborative team environment