Customer Marketing Specialist Remote, Brazil - Marketing

Socotra, Inc.; Brasil; Teletrabalho; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A leading company is seeking a Customer Marketing Specialist to join their Cross-sell Marketing team. This remote role from Brazil involves managing marketing programs to promote product engagement and customer expansion, contributing directly to revenue outcomes. The ideal candidate will have experience in marketing, project management, and strong communication skills in English. Join a dynamic team and help drive customer success in a purpose-driven SaaS environment.

Serviços

Paid time off

Parental leave

Private medical insurance

Life insurance

Disability insurance

Bonuses

Qualificações

• 3–7 years of experience in marketing or project management.
• Fluency in English with strong verbal and written skills.
• Experience in B2B SaaS or tech marketing environments.

Responsabilidades

• Maintain marketing calendar and campaign execution timelines.
• Support building evergreen programs and product campaigns.
• Collaborate with marketing, product, and sales teams.

Conhecimentos

Fluency in English

Project Management

Business Communication

Adaptability

Collaboration

Formação académica

Bachelor’s degree in marketing

Bachelor’s degree in business

Bachelor’s degree in communications

Ferramentas

Eloqua

Salesforce

Marketo

Workfront

Jira

Confluence

Slack

SharePoint

Power BI

Descrição da oferta de emprego

What You'll Do

ONLY RESUMES SUBMITTED IN ENGLISH WILL BE ACCEPTED.

As a Customer Marketing Specialist, you’ll join the Cross-sell Marketing team to help manage marketing programs that promote product engagement and customer expansion. You’ll support the team of Customer Marketers in delivering campaigns across multiple channels and help maintain the systems, tools, and project management needed to grow globally.

This role is important to Avalara’s growth strategy and offers a unique opportunity to work with teams, support multiple products, and contribute directly to customer success and revenue outcomes.

You will report to the Director, Cross-sell Marketing and work remotely from Brazil, supporting a U.S.-based team.

What Your Responsibilities Will Be

We’re looking for someone who aligns with Avalara’s core values:

• Ownership – You deliver reliably, and take pride in results.
• Passion – You bring energy and purpose to your work and care about delivering customer value.
• Adaptability – You’re and love improving processes.
• Humility – You welcome feedback, and like to collaborate with others.

This role is a great fit if you like working in collaborative environments, enjoy balancing different priorities, and would like to grow professionally within a purpose-driven, evolving SaaS company.

• Maintain the department’s marketing calendar and campaign execution timelines daily.
• Support building evergreen programs, product campaigns, and customer lifecycle programs.
• Implement and track multi-channel marketing programs including email, ADR outbound, digital, webinars, and events.
• Collaborate daily with marketing, product, and sales teams to ensure campaign success.
• Assist senior marketing managers with integrated marketing campaigns across offline and online tactics.
• Support sales enablement by providing the ADR and CAM teams with assets and tools.
• Coordinate internal marketing tickets and manage project workflows for accurate delivery.
• Partner with external vendors and agencies to execute marketing programs.
• Support campaign reporting and performance analysis to inform future efforts.

What You’ll Need To Be Successful

• 3–7 years of experience in marketing, project management, or business communication.
• Fluency in English, with strong verbal and written communication skills.
• Bachelor’s degree in marketing, business, communications, or a related field.
• Experience in B2B SaaS or tech marketing environments.
• Proficiency with marketing platforms (Eloqua, Salesforce, or Marketo).
• Familiarity with project management tools like Workfront and Jira.
• Experience with collaboration software such as Confluence, Slack, and SharePoint.
• Experience with reporting tools like Power BI.

#LI-Remote

• Language Requirements: Fluency in English is mandatory. Your role involves international team interactions, and only resumes submitted in English will be considered.

How We’ll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity
Avalara supports diversity, equity, and inclusion, and integrates them into our practices and culture. We have 8 employee resource groups with senior leadership support.

Learn more about our benefits by region here: Avalara North America

What You Need To Know About Avalara

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns annually. This year, we became a billion-dollar business. Our growth is ongoing as we aim to be part of every transaction in the world.

We’re innovative, disruptive, and proud of our culture, symbolized by our orange. It reflects our quirky spirit, optimistic mindset, and empowering environment. Ownership and achievement are core to our success. Join us, and your career will grow too.

We’re an Equal Opportunity Employer

We support diversity and inclusion. All qualified candidates will be considered without regard to race, color, creed, religion, age, gender, national origin, disability, sexual orientation, veteran status, or other protected factors. Please inform us if you need reasonable adjustments during recruitment.