CRM Executive

Super; Rio de Janeiro; Presencial; BRL 30 000 - 45 000; Tempo integral

Resumo da oferta

Super in Rio de Janeiro is seeking a proactive CRM Executive to support multi-channel marketing campaigns for sports betting and casino products. You will coordinate with teams to enhance player experience and ensure quality assurance across campaigns.

The ideal candidate has at least 1 year of CRM experience, speaks fluent English and Brazilian Portuguese, and possesses strong organizational skills. This position offers a chance to delve into the exciting online gambling industry.

Qualificações

• Up to 1+ years of experience in CRM or online business.
• A keen interest in the online gambling industry (sports betting or casino).
• Experience in quality assurance and proofreading.

Responsabilidades

• Assist in developing and executing multi-channel marketing campaigns.
• Help create compelling campaign content and collaborate with design.
• Support setup and optimization of promotional landing pages.

Conhecimentos

Organizational skills

Project management

Attention to detail

Fluent English

Fluent Brazilian Portuguese

Descrição da oferta de emprego

Job Summary

We are looking for a proactive and organized CRM Executive with a passion for sports betting, casino games, and customer engagement. This is a fantastic opportunity to support our dynamic team in executing campaigns, managing content, and coordinating with various stakeholders to enhance the player experience for our exciting verticals.

What you’ll be doing

• Campaign Execution: Assist in developing and executing multi-channel marketing campaigns (email, push, in-app) for our sports betting and casino products, following the overarching CRM strategy.
• Content & Creative Coordination: Help create compelling campaign content, including terms and conditions. Collaborate with the design studio by providing creative briefs and reviewing campaign visuals for approval.
• On-Site Setup: Support the setup and optimization of promotional landing pages, banners, and on-site messaging.
• Stakeholder Coordination: Act as a key contact by communicating all campaign details to the Customer Support and Central Operational teams to ensure flawless execution.
• Quality Assurance: Conduct thorough A/B tests and quality checks on all campaign elements to ensure accuracy, brand consistency, and compliance with regulations.
• Process Improvement: Follow established centralized CRM processes and help identify opportunities to make them more efficient.

What We’re Looking For

• Up to 1+ years of experience in CRM, online business, or a related role. A keen interest in the online gambling industry (sports betting or casino) is a strong advantage.
• Fluent in English and Brazilian Portuguese (written and spoken).
• Strong organizational and project management skills, with the ability to multitask and meet deadlines in a fast-paced environment.
• Meticulous attention to detail, with excellent proofreading and quality assurance abilities.
• A proactive, hands‑on, and willing‑to‑learn attitude.
• A collaborative spirit and the ability to work effectively with cross‑functional teams and stakeholders.