CRM Associate

Optimove; Brasil; Teletrabalho; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Optimove is seeking a CRM Marketing Specialist in Brazil to implement and manage client CRM campaigns, develop strategies, and report on performance. You will build emails using a drag-and-drop editor, analyze segmentation and offers, and collaborate with internal teams to deliver successful client outcomes.

This role requires a Bachelor's degree (or CRM experience), strong communication, and proficiency in Excel. English is required; Spanish is a plus.

Qualificações

• Bachelor's degree (completed or in progress) or relevant CRM experience.
• Consulting or client-facing experience.
• Excellent attention to detail with strong critical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Excel.
• Ability to manage multiple priorities in a fast-paced environment.
• Eagerness to learn and develop within a customer-focused role.
• English proficiency (Spanish is a plus).

Responsabilidades

• Implement, manage, and report on CRM campaigns for Optimove clients.
• Develop CRM strategies based on industry best practices.
• Build and modify email templates using a drag and drop editor.
• Provide high-level analysis and recommendations on CRM campaign performance, including segmentation, content, and offers.
• Support client migrations and assist with project coordination and execution.
• Collaborate with internal teams to deliver successful client outcomes.

Descrição da oferta de emprego

Responsibilities

• Implement, manage, and report on CRM campaigns for Optimove clients.


• Develop CRM strategies based on industry best practices.


• Build and modify email templates using a drag and drop editor.


• Provide high-level analysis and recommendations on CRM campaign performance, including segmentation, content, and offers.


• Support client migrations and assist with project coordination and execution.


• Collaborate with internal teams to deliver successful client outcomes.

Requirements

• Bachelor's degree (completed or in progress) or relevant CRM experience.


• Consulting or client-facing experience.


• Excellent attention to detail with strong critical thinking and problem-solving skills.


• Excellent written and verbal communication skills.


• Proficiency in Excel.


• Ability to manage multiple priorities in a fast-paced environment.


• Eagerness to learn and develop within a customer-focused role.


• English proficiency (Spanish is a plus).

Preferred Qualifications

• Experience with an Email Service Provider (ESP).


• Understanding of CRM strategies and lifecycle marketing.


• Basic HTML knowledge.


• Photoshop experience is a plus.