Commercial Operations Analyst, Mid-Level

Jobtailor; São Paulo; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Jobtailor seeks a Junior Analyst to streamline operational workflows for advertising campaigns in a fast-paced media environment. You will align sales and production teams, validate briefs, and ensure timely delivery while maintaining quality standards.

In this role, you will monitor SLAs, track performance, and drive process improvements across departments. You will mentor a junior teammate and collaborate with cross-functional groups to optimize execution and capacity planning.

Qualificações

• Experience in media or audio commercial operations.
• Knowledge of the operational workflow for advertising campaigns, from briefing through broadcast.
• Knowledge of commercial formats.
• Experience analyzing and validating briefs and commercial requests.
• Experience managing schedules, deadlines, and priorities.
• Experience managing SLAs and monitoring operational capacity.
• Experience tracking performance indicators and improving processes.
• Familiarity with demand management tools such as Monday or similar platforms.
• Knowledge of Pulsar, Monday, or similar tools.

Responsabilidades

• Advise sales executives on formats, available options, constraints, and timelines.
• Validate the completeness and feasibility of briefs before the PI is issued and production begins.
• Identify non-standard sales requests, execution risks, and the need for alignment with other departments.
• Translate commercial requirements for the Production and Programming teams, clearly defining scope, deadlines, and responsibilities.
• Organize priorities and operational capacity, especially during critical periods.
• Manage exceptions, urgent requests, scheduling conflicts, and misalignment between departments.
• Monitor SLAs, performance indicators, rework, delays, and operational risks.
• Standardize briefs, checklists, workflows, and communication protocols.
• Coordinate delivery tracking and schedule distribution.
• Ensure leadership and relevant teams have visibility into delivery status.
• Guide and support the development of the Junior Analyst, fostering a gradual increase in autonomy.
• Identify opportunities for improvement and propose process adjustments.

Conhecimentos

Brief Analysis

Commercial Request Validation

Schedule Management

Deadline Management

Process Improvement

Ferramentas

Pulsar

Monday

Descrição da oferta de emprego

• Advise sales executives on formats, available options, constraints, and timelines.
• Validate the completeness and feasibility of briefs before the PI is issued and production begins.
• Identify non-standard sales requests, execution risks, and the need for alignment with other departments.
• Translate commercial requirements for the Production and Programming teams, clearly defining scope, deadlines, and responsibilities.
• Organize priorities and operational capacity, especially during critical periods.
• Manage exceptions, urgent requests, scheduling conflicts, and misalignment between departments.
• Monitor SLAs, performance indicators, rework, delays, and operational risks.
• Standardize briefs, checklists, workflows, and communication protocols.
• Coordinate delivery tracking and schedule distribution.
• Ensure leadership and relevant teams have visibility into delivery status.
• Guide and support the development of the Junior Analyst, fostering a gradual increase in autonomy.
• Identify opportunities for improvement and propose process adjustments.

Requirements

• Experience in media or audio commercial operations.
• Knowledge of the operational workflow for advertising campaigns, from briefing through broadcast.
• Knowledge of commercial formats.
• Experience analyzing and validating briefs and commercial requests.
• Experience managing schedules, deadlines, and priorities.
• Experience managing SLAs and monitoring operational capacity.
• Experience tracking performance indicators and improving processes.
• Familiarity with demand management tools such as Monday or similar platforms.
• Knowledge of Pulsar, Monday, or similar tools.

Core Competencies

Demonstrates expertise in managing operational workflows for advertising campaigns, ensuring alignment between sales and production teams while monitoring performance indicators and SLAs. Capable of guiding junior team members and identifying process improvements to enhance operational efficiency.

Highest-signal resume keywords

• Media Commercial Operations Experience
• Operational Workflow Knowledge
• SLA Management
• Performance Indicator Tracking
• Demand Management Tool Familiarity

ATS Optimization Keywords

Hard Skills

• Brief Analysis
• Commercial Request Validation
• Schedule Management
• Deadline Management
• Process Improvement

Soft Skills

• Organizational Skills
• Communication Skills
• Leadership Skills

Industry Keywords

• Advertising Campaigns
• Sales Alignment
• Operational Capacity
• Delivery Tracking

Tools & Technologies

• Pulsar
• Monday