(Cloud Solutions, AWS) Sales Operations Associate (Brazil)

SupportYourApp; Rio de Janeiro; Teletrabalho; USD 40.000 - 60.000; Tempo integral

Resumo da oferta

Join a leading Support-as-a-Service company as a Sales Operations Associate. Work remotely in a multicultural environment, responding to customer inquiries and supporting billing processes. Ideal candidates will have strong English skills, experience with AWS, and a service-oriented attitude.

Serviços

Flexible schedule

Fully remote work opportunity

International, inclusive environment

Paid training and probation period

Work-life balance

Qualificações

• Minimum C1 level in English speaking and writing.
• Experience with AWS or other cloud platforms.

Responsabilidades

• Respond to customer inquiries and support billing processes.
• Conduct research and analysis on products.
• Prepare and deliver regular reports.

Conhecimentos

English

Networking

Customer Support

Sales-savvy

Ferramentas

Salesforce

AWS

Descrição da oferta de emprego

(Cloud Solutions, AWS) Sales Operations Associate (Brazil)

4 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Passionate about the world of tech?

What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions?

Join us as a Sales Operations Associate and thrive in a multicultural, multilingual environment while working remotely. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do:

1. Respond to customer inquiries and support billing and order-to-cash processes
2. Design email templates as needed
3. Conduct research and analysis on products
4. Develop training programs and assessments for consultants
5. Prepare and deliver regular reports upon request
6. Follow team training and policy guidelines

What you need to succeed:

• Excellent English skills (minimum C1 level in speaking and writing)
• Experience with AWS or other cloud platforms
• Strong networking knowledge
• Proficiency in Accounts Receivable, billing, and order-to-cash processes
• Customer support experience with SaaS products
• Proficiency in Salesforce
• Sales-savvy with administrative experience and excellent communication skills
• Service-oriented attitude ensuring quick and quality customer service
• Personal laptop or computer (at least 8GB RAM) and stable internet connection (minimum 50 Mbps download, 40 Mbps upload)

Preferred qualifications:

• Salesforce certifications or accounting knowledge

Benefits and perks:

• Flexible schedule
• Fully remote work opportunity
• International, inclusive environment
• Compensation in USD
• Bonuses for employee referrals
• Paid training and probation period
• Work-life balance
• Supportive management committed to your growth
• Opportunities for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company providing technical, customer, and CX support for tech companies worldwide. Since 2010, we've grown to 8 hubs globally, serving clients in over 30 countries and speaking over 60 languages. We value diversity and an inclusive culture. Send your CV in English highlighting your skills! Visit us at www.supportyourapp.com.

Disclaimer: We are an unbiased multinational company, committed to equal opportunity regardless of race, gender, age, or other protected characteristics.

Additional information:

• Seniority level: Associate
• Employment type: Full-time
• Job function: Customer Service
• Industry: IT Services and Consulting