CLEANING SERVICES MANAGER

RAIKO PTE. LTD.; Região Norte; On-site; BRL 60,000 - 120,000; Full time

Job summary

Raiko Pte. Ltd. is seeking a Cleaning Services Manager to oversee daily cleaning operations across assigned sites. You will lead cleaning teams, conduct site inspections and ensure services are delivered safely, efficiently and to high standards.

The role requires strong leadership, scheduling, and training capabilities, with the ability to communicate effectively with clients and management. Travel between sites is expected as needed.

Qualifications

• Experience in cleaning operations or facilities management.
• Experience supervising cleaners and multiple sites.
• Knowledge of cleaning procedures, chemicals and safety.

Responsibilities

• Oversee daily cleaning operations and ensure high standards.
• Lead, supervise and motivate cleaning teams across sites.
• Plan daily duties, schedules and manpower requirements.
• Conduct site inspections and monitor performance.
• Supervise cleaners at schools and other sites.
• Check attendance and timesheets; authorize overtime.

Skills

Cleaning operations

Facilities management

Supervising cleaners

Leadership

Staff training

Time management

Communication

Job description

JOB TITLE: CLEANING SERVICES MANAGER

Company: Raiko Pte. Ltd.

Job Summary

The Cleaning Services Manager is responsible for overseeing daily cleaning operations and ensuring that all services are delivered safely, efficiently and to a consistently high standard. The successful candidate will lead cleaning teams, conduct site inspections, manage manpower and maintain effective communication with clients and management.

Key Responsibilities

1. Ensure that all cleaning services are delivered according to the required service standards and client expectations.
2. Lead, supervise and motivate cleaning teams to achieve high-quality cleaning outcomes using the appropriate equipment, materials and methods.
3. Plan and allocate daily cleaning duties, work schedules and manpower requirements.
4. Conduct weekly site inspections and performance monitoring to ensure that cleaning standards are consistently maintained.
5. Supervise cleaning employees at schools and other assigned sites.
6. Check employee attendance, completed duties and timesheets, and authorise overtime when required.
7. Conduct induction, on-the-job and proficiency training for new and existing cleaners.
8. Identify employees' training needs and arrange the necessary coaching or refresher training.
9. Monitor staff attendance, medical leave, absenteeism and unauthorised absence, and take appropriate follow-up action.
10. Receive, issue, record and control cleaning materials, equipment and stock in accordance with company procedures.
11. Maintain proper operational records, checklists, reports and administrative systems.
12. Monitor the condition of cleaning machinery and equipment and coordinate repairs, servicing and preventive maintenance.
13. Ensure compliance with workplace safety and health requirements, company policies and site-specific safety procedures.
14. Investigate service issues or complaints and implement corrective and preventive measures.
15. Liaise professionally with clients, site representatives, employees and senior management.
16. Attend and participate in operational meetings, toolbox briefings and other relevant meetings when required.
17. Prepare regular site, manpower, inventory and service-performance reports.
18. Perform any other cleaning operations or management duties assigned by senior management.

Requirements

• Relevant experience in cleaning operations, facilities management or a similar service industry.
• Previous experience supervising cleaning personnel or managing multiple worksites is preferred.
• Good knowledge of cleaning procedures, chemicals, machinery and workplace safety requirements.
• Strong leadership, manpower-planning and problem-solving skills.
• Able to conduct staff training and manage operational issues independently.
• Good communication and interpersonal skills.
• Basic computer skills for preparing reports, checking timesheets and maintaining operational records.
• Responsible, organised and able to work in a fast-paced environment.
• Willing to travel between assigned worksites when required.