Channel Optimisation Manager - Victoria

Assurant, Inc.; Vitória; On-site; BRL 330,000 - 477,000; Full time

Benefits offered by this job

Mentoring programs

Recharge days and cultural day

Employee Share Purchase Program

Diversity panels and ERGs

Parental leave with superannuation

Education development support

Novated vehicle leasing

Volunteering leave

Job summary

Assurant is seeking a Channel Optimisation Manager to partner with key retail clients across Metro Melbourne and Regional Victoria. The role focuses on building strong client relationships, planning growth, and aligning sales strategies with compliance and product updates.

You will train store leadership, implement engagement plans, and monitor market dynamics to drive mutually beneficial outcomes. A driver’s license is required for regional travel.

Qualifications

• Experience in account or relationship management.
• Ability to build rapport with diverse stakeholders.
• Structured and organised work style with flexibility to adapt to schedules.
• Strong performer capable of engaging with varied audiences.
• Independent time management to meet goals.
• Confident and engaging in group settings.
• Valid driver’s license.

Responsibilities

• Build and enhance sales relationships by developing and implementing a client engagement plan.
• Identify key milestones for region, coaching store leadership to achieve targets.
• Plan medium to long term growth for partner accounts and create mutual value.
• Support clients to implement new products, changes, and updates.
• Observe in-store sales pitches and provide required training to maximise opportunities.
• Coordinate with compliance to ensure training and regulations are met on time.
• Ensure in-store messaging and advertising is clear and accessible to consumers.
• Stay updated on industry and local developments to inform product and sales strategies.

Skills

Account management

Relationship building

Time management

Public speaking

Autonomous work

Job description

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve

What's the role about?

We are on the search for an energetic and driven Channel Optimisation Manager to join our team and partner with our key retail clients across Metro Melbourne and Regional Victoria. In this role some of your key responsibilities include:

• Build and enhance effective sales relationships by developing and implementing an active client engagement plan
• Identify and outline key sales, training and compliance milestones for your region, and guide and coach store leadership and team members as required to implement and achieve targets
• Planning for the medium to long term, ensuring our partner's accounts are regularly reviewed, planned for, and always be thinking ahead as to how you can grow the business and add mutual value
• Support your client across the specified territory to implement new products, changes and updates
• Observe in-store sales pitch and messaging and provide training as needed to maximize sales opportunities, and ensure sales are made in a compliant manner
• Coordinate with the compliance team to ensure all compliance requirements, including training, is completed on time
• Ensure all required in-store messaging and advertising is displayed,communicated effectively, and made available to all consumers
• Keep up to date with industry and local developments, keep business updated and provide recommendations, including monitoring consumer behaviours and buying patterns helping create new products and sales strategies

Does this sound like you?

• Previous Account or Relationship Management experience is essential
• A natural ability to build rapport, maintain and build relationships
• Able to work in a structured and organised way, but hold the ability to be flexible and adjust to changing environments and schedules
• A high performer who can effectively engage with a wide range of audiences
• Can manage your time independently to ensure your goals are met
• Confident and engaging when speaking in front of a group
• Enjoy working autonomously, as well as engaging with peers to look for ways to improve and learn
• Must hold a valid drivers license

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions,sexualorientations,gender identities,ages,experiences,and abilities, we’re able to better reflect the global communities where we live and work.By working to remove barriers, we ensure equity for everyone.The pursuit of inclusion rests with each of us. Because it’s only by listening toand representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website at https://www.assurant.com/