Centre Manager (Disability Services)

THYE HUA KWAN MORAL CHARITIES LIMITED; Região Norte; Presencial; BRL 100 000 - 150 000; Tempo integral

Resumo da oferta

THYE HUA KWAN MORAL CHARITIES LIMITED is seeking a Centre Manager to lead the THK Day Activity Centre (DAC) operations and programme delivery for adults with intellectual disabilities. You will oversee a multidisciplinary team, drive NOURISH training and ensure person-centred planning aligns with CAF-R Tier 3 standards.

You will also manage the IDP process, coordinate MDT discussions, and maintain compliance with organisational policies while engaging caregivers and external partners.

Qualificações

• Diploma/Degree in related disciplines.
• 2–3 years in a leadership and operational management role.
• Experience in disability services, vocational programmes, or community-based services preferred.

Responsabilidades

• Lead and develop a team of programme staff and support staff.
• Oversee day-to-day centre operations and ensure safe, conducive learning environments.
• Coordinate NOURISH (functional) training programmes and align with care plans.
• Oversee IDP process, including assessments, MDT goals, progress and reviews.
• Foster MDT collaboration with Programme staff and AHPs.
• Manage incidents, risks, and compliance with policies.
• Engage caregivers and liaise with MSF, SgEnable and partners.
• Monitor programme effectiveness and drive continuous improvement.
• Manage centre budget and procurement of materials for programme delivery.

Conhecimentos

Leadership

Team management

Communication

Problem solving

Organisational skills

Formação académica

Diploma/Degree in related disciplines

Ferramentas

MS Office

Descrição da oferta de emprego

Role Overview

The Centre Manager leads the operations and programme delivery of THK Day Activity Centre (DAC), overseeing a multidisciplinary team to deliver a person-centred, training-focused programme for adults with intellectual disabilities (CAF-R Tier 3).

Besides centre operations, the Centre Manager is also responsible for:

• Supporting the implementationof the NOURISH (functional) curriculum,
• Overseeing the Individualised Development Plan (IDP) process,
• Driving programme outcomes and client progression, and
• Maintaining strong alignment with MSF, SgEnable, and THKMC standards.

The Centre Manager plays a critical role in translating DAC's programme philosophy into day-to-day practice, while ensuring operational stability and staff capability.

Key Responsibilities

1. Programme Support & Delivery

• Supporting the Programme Lead in the implementation of NOURISH (functional) training programmes within the Day Activity Centre.
• Work with Programme Leads, Programme Executives, Programme Assistants and AHPs to ensure alignment between functional training and care plan.

2. IDP Oversight & Outcome Accountability

• Ensure the timely and accurate execution of the IDP process within the centre, including:
  • assessments (CAF-R, ILAS, etc.)
  • MDT goal setting
  • progress monitoring
  • 6-month and 12-month reviews
• Monitor staff compliance with IDP timelines and quality standards.

3. Multidisciplinary Team (MDT) Coordination

• Facilitate strong collaboration across:
  • Programme staff
  • Allied Health Professionals (Psych, OT, SW)
• Ensure MDT discussions are conducted effectively and contribute to holistic care planning.

4. Staff Management & Capability Building

• Lead, supervise, and develop a team of Programme staff and support staff.
• Support staff performance management, coaching, and professional development.

5. Operations & Centre Management

• Oversee day-to-day centre operations, ensuring:
  • smooth programme execution
  • adequate staffing and deployment
  • safe and conducive learning environment
• Manage incidents, risks, and compliance with organisational policies.
• Ensure accurate documentation and record-keeping of client data.

6. Caregiver & Stakeholder Engagement

• Support the Social Work Team in engaging of caregivers in areas related to:
  • programme direction
  • fees
  • client progress
• Liaise with external stakeholders including MSF, SgEnable, and community partners.

7. Programme Monitoring & Continuous Improvement

• Track programme effectiveness and identify areas for improvement.
• Work with Head of Community Services to refine:
  • curriculum delivery
  • processes
  • operational workflows
• Contribute to data reporting and evaluation efforts for DAC.

8. Resource & Budget Management

• Manage centre budget and resources responsibly.
• Oversee procurement of equipment and materials required for programme delivery.

9. Reporting & Compliance

• Prepare and submit reports required for internal management and external stakeholders.
• Ensure compliance with MSF / SgEnable guidelines and audit requirements.

Competencies & Attributes

• Strong leadership and team management skills
• Ability to operate in a complex, evolving programme environment
• Good understanding of person-centred planning and multidisciplinary work
• Strong organisational and problem-solving skills
• Proficient in MS Office and related computer skills
• Effective communication with both staff and caregivers
• Committed to improving outcomes for Persons with Disabilities

Qualifications & Experience

• Diploma/Degree in related disciplines.
• Passionate and willing to work with persons with disabilities
• At least 2-3 years in a leadership and operational management.
• Experience in disability services, vocational programmes, or community-based services preferred.