B2C Sales Support Officer

FrieslandCampina; São Paulo; In loco; BRL 303.000 - 495.000; Tempo pieno

Descrizione del lavoro

FrieslandCampina is seeking a proactive Sales Support Officer to join our regional team supporting Caribbean markets. You will collaborate with Sales Managers, Finance, Supply Chain and Marketing to strengthen customer relationships, improve forecasting accuracy, and drive sustainable growth.

In this role, you will handle sales planning, master data, pricing, promotions, and reporting, developing your commercial acumen and preparing for a future customer-facing leadership position within

Competenze

• A Bachelor's degree or equivalent professional experience.
• Experience in Sales Support, Customer Service, or Account Management.
• Strong analytical, forecasting, and problem-solving skills.
• Commercial mindset and customer-focused approach.
• Excellent organization, attention to detail, and stakeholder management.

Mansioni

• Supporting sales planning, forecasting, and commercial execution activities.
• Coordinating with Sales, Finance, Supply Chain, and Marketing teams.
• Managing commercial master data, pricing, discounts, and rebate programs.
• Supporting product listings, promotions, registrations, and customer onboarding.
• Preparing reports, business reviews, and sales performance analyses.
• Assisting with trade fairs, distributor events, and customer initiatives.
• Managing POS ordering processes and helping drive operational excellence.

Conoscenze

Sales Support

Customer Service

Account Management

Forecasting

Stakeholder Management

Problem Solving

Commercial Mindset

Organizational Skills

Formazione

Bachelor's degree

Descrizione del lavoro

Ready to build a career in Sales while making an immediate impact?

As a Sales Support Officer, you will support commercial operations across the Caribbean region, partnering with Sales Managers and cross-functional teams to drive customer success, improve forecasting accuracy, and support sustainable business growth. This is an excellent opportunity for a proactive, analytical professional who is passionate about sales and looking to develop into a future customer-facing commercial role.

In this role, you will be a key link between strategy and execution, ensuring commercial activities run efficiently and customers receive exceptional support.

Key responsibilities include:

• Supporting sales planning, forecasting, and commercial execution activities
• Coordinating with Sales, Finance, Supply Chain, and Marketing teams
• Managing commercial master data, pricing, discounts, and rebate programs
• Supporting product listings, promotions, registrations, and customer onboarding
• Preparing reports, business reviews, and sales performance analyses
• Assisting with trade fairs, distributor events, and customer initiatives
• Managing POS ordering processes and helping drive operational excellence

We're looking for someone with:

• A Bachelor's degree or equivalent professional experience
• Experience in Sales Support, Customer Service, or Account Management
• Strong analytical, forecasting, and problem-solving skills
• A commercial mindset and customer-focused approach
• Excellent organization, attention to detail, and stakeholder management skills

A passion for Sales and a desire to grow into a commercial role

What We Offer

• A dynamic role with exposure to regional and international commercial operations
• Close collaboration with experienced sales professionals and cross-functional teams
• Opportunities to develop commercial, analytical, and customer management skills
• A collaborative and professional working environment
• The chance to make a tangible impact on sales performance and business growth

You'll join a collaborative commercial team supporting customers and distributors across the Caribbean region. Working closely with Sales Managers and cross-functional partners, you'll gain exposure to all aspects of the commercial business, including forecasting, customer management, supply chain coordination, and strategic planning.

At FrieslandCampina, we live our values every day:

• We Act With Respect by fostering inclusion, trust, and collaboration.
• We Aim Higher by continuously improving ourselves and our business.
• We Succeed Together through teamwork and shared success.

This role offers a unique opportunity to develop your commercial expertise, broaden your business knowledge, and build the foundation for a successful career in Sales.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with, and the people we bring happiness to, FrieslandCampina means something more. For them, it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina, we own our own careers and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

We're more than a company, we're a global cooperative, owned by over 14,000 dairy farmers who believe in sustainable, responsible nutrition. At FrieslandCampina Ingredients, we're united by a shared mission to nourish people's potential - naturally.

Here, you'll:

• Join a team that values diversity, curiosity, and collaboration.
• Work in a dynamic, science-driven culture with a focus on growth and innovation.
• Be empowered to pursue your own growth, both personally and professionally.

We Value Every Voice

FrieslandCampina Ingredients North America, Inc. is proud to be an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace for all.