Associate Director, Customer Partner

Kyndryl; São Paulo; Híbrido; BRL 150.000 - 200.000; Tempo integral

Resumo da oferta

A leading company seeks an Associate Director, Customer Partner in São Paulo. This role involves managing customer relationships, driving account growth, and ensuring profitability. The ideal candidate will have a growth mindset and relevant experience in account management and sales.

Serviços

Access to top learning resources

Certifications

Supportive environment

Qualificações

• Experience managing account P&L.
• Experience in customer acquisition and contract negotiation.
• Deep knowledge of industry trends.

Responsabilidades

• Create and maintain deep customer relationships.
• Focus on account growth and renewal retention.
• Lead portfolio or strategic accounts.

Conhecimentos

Customer Focus

Interpersonal Skills

Budget Management

Sales Cycle Management

Risk Management

Technical Solutions Sales

Good English Communication

Formação académica

Master’s Degree

Descrição da oferta de emprego

Associate Director, Customer Partner

Apply

Remote type: Partially Remote

Locations: Sao Paulo (KBR51645) WeWork Office

Time type: Full time

Posted on: Posted 18 Days Ago

Job requisition id: R-39275

Who We Are

At Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. We are committed to building a more equitable, inclusive world for our employees, customers, and communities.

The Role

Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual who can revolutionize relationship management, drive account growth, and boost profitability. You will create, maintain, and develop deep customer connections, bringing the best of Kyndryl to the table and building trusted relationships with top executives.

This role involves proactive account growth, selling new offerings, and minimizing erosion in renewals to ensure our largest accounts thrive. You will develop and execute strategic account plans, identify new opportunities, and build relationships with decision-makers to deliver tailored solutions.

You will collaborate with sales teams to manage the entire account lifecycle, from prospecting to closing deals. You will lead portfolio or strategic accounts, generate new opportunities, expand existing work, and build a strong pipeline with partners.

Your industry expertise and knowledge of external best practices will help position Kyndryl as a market leader. As an account P&L owner, you will ensure customer satisfaction, account compliance, and uphold our reputation.

If you are ready to shape the future of account management with your skills, expertise, and creativity, join us in making remarkable things happen.

Career Growth at Kyndryl

We offer opportunities for hands-on experience, learning, and certifications across major platforms. Whether broadening your knowledge or specializing in a sector, you'll find your growth path here.

Who You Are

You have relevant experience, a growth mindset, and a customer-focused approach. You are inclusive, open-minded, and eager to develop professionally.

Required Skills and Experience

• Experience managing an account P&L
• Experience in customer acquisition, hunting sales, and end-to-end sales cycles
• Deep knowledge of industry trends and best practices
• Strong interpersonal skills for relationship building
• Experience with revenue growth, profitability, and risk management
• Ability to manage budgets for business development
• Empathetic approach in client relationships
• Sales experience with technical solutions, cloud transformation, data projects, and cybersecurity
• Good English communication skills

Preferred Skills and Experience

• Master’s degree

Our Culture and Benefits

We value diversity, inclusion, and support through various networks. We provide state-of-the-art resources, learning opportunities, certifications, and community involvement to support your success.

Join Us

If you know someone at Kyndryl, refer them by selecting ‘Employee Referral’ during application and providing their Kyndryl email.

Explore Opportunities

Browse our career opportunities, drop your CV, or sign up for job alerts to stay informed about new openings.

Our Philosophy

Curiosity drives innovation at Kyndryl. It fuels progress, problem-solving, and joy in work. What sparks your curiosity?