H&B Associate Director - Client Service Team

Willis Towers Watson; São Paulo; Presencial; BRL 120.000 - 240.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um Diretor Associado de Saúde e Benefícios para liderar engajamentos com clientes e gerenciar programas de saúde complexos. Nesta função, você será o ponto de contato principal, colaborando com especialistas do setor para oferecer soluções de ponta. Com mais de 8 anos de experiência, você terá a oportunidade de expandir relacionamentos com clientes existentes e participar de atividades de prospecção para gerar novos negócios. Se você é um líder dinâmico com habilidades financeiras e de comunicação excepcionais, esta é uma oportunidade empolgante para avançar na sua carreira em um ambiente colaborativo e de alto impacto.

Qualificações

• 8+ anos de experiência em gestão de planos de saúde e benefícios.
• Habilidades financeiras e análise de dados são essenciais.

Responsabilidades

• Liderar o design e gestão de planos de saúde e benefícios para clientes.
• Mentorar colegas juniores e garantir a entrega de serviços de qualidade.

Conhecimentos

Gestão de projetos

Habilidades financeiras

Comunicação oral e escrita

Análise de dados

Resolução de problemas

Habilidades analíticas

Habilidades criativas

Formação académica

Bacharelado

Diploma de ensino médio

Ferramentas

Microsoft Excel

Microsoft PowerPoint

Descrição da oferta de emprego

Description

As a Health and Benefits Associate Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

The Role:

You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.

• Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients. Responsibilities include:
• Serving as lead project manager for clients; materially contributing to project plan creation and leading the team on delivery; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
• Proactively advising clients and ensuring the delivery of superior client service
• Facilitating specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance
• Reviewing financial analyses including but not limited to developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
• Supporting the generation of new business by participating in prospecting opportunities as part of a broader team
• Building relationships internally and collaborating effectively on cross-functional teams
• Leading the client team, assigning project roles/responsibilities, and ensuring accountability
• Mentoring junior colleagues
• Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards

Qualifications

The Requirements

• 8+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
• Strong financial skills: prior experience in health and welfare product pricing, underwriting or valuation work preferred
• Ability to expand relationships with current clients
• Polished and well-developed oral and written communication skills
• Flexibility and proven ability to identify and resolve issues
• Strong analytical, creative and integrative skills
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• State Life and Health license required within 90 days of joining
• CEBS designation, or health and welfare actuarial or underwriting training desired
• Bachelor’s degree strongly preferred; high school diploma required