Associate Account Manager - São Paulo

11115 Expedia do Brasil Agencia de Viagens e Turismo Ltda; São Paulo; On-site; BRL 60,000 - 90,000; Full time

Benefits offered by this job

Charitable gift matching

Diversity & Inclusion groups

Flexible work-life balance

Job summary

Expedia Group in Brazil seeks an Associate Market Manager to grow and maintain a high-quality portfolio of hotel and property products. You will work with lodging partners to optimize content, rates, and availability, driving conversions and revenue opportunities.

The role emphasizes data-driven decision making, partner relationship building, and cross-functional collaboration to deliver exceptional traveler experiences and competitive market offerings.

Qualifications

• 0–2 years of experience in account management, partner success, consulting, or related field.
• Proficient in English language skills.
• Passionate about travel and technology.
• Able to work independently and with a diverse team.
• Analytical mindset with capability to analyze market trends and partner performance.

Responsibilities

• Develop and sustain strong partnerships by providing data insights and needs-based consulting to hotel partners.
• Ensure partner content, rates, and availability are optimized on Expedia Group sites.
• Secure additional lodging rates and availability during high demand periods.
• Promote seasonal deals and promotions to support merchandising and marketing efforts.
• Collaborate with internal tools and teams to deliver a superior traveler experience.

Skills

Account management

Partner success

Consultative sales

Data insights

English proficiency

Tools

Rev+

Expedia Partner Central

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Associate Market Manager Introduction to the Team

The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base.The Associate Market Manager works withlodging partners within their assignedterritoryto help maximize the production potential in the marketplace. The Market Management team ensures that global travelers always find the most suitable property for their dream trip, andthathotel partners can reach Expedia Group’s full breadth of global traveler demand.

In this role, you will:

• Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
• Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
• Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
• Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
  • Unique market insights (partner reports, competitive data, key performance drivers)
  • In-house revenue management tools (Rev+)
  • Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
  • Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities
  • Self-service tools (Expedia Partner Central)
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
• Guide and support Hotel Partners to deliver the best traveler experience
• Promote self-service
• Conduct regular self-learning to improve skills
• Travel for partner visits 0-20% of the time

Experience and Qualifications:

• 0-2 years of experience in account management, partner/client success, consultative sales, or related field
• Proficient in English language skills
• Passionate about travel
• Work independently and collaboratively with a diverse team
• Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
• Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team
• Continue to follow up when facing testing situations.
• Present ideas and directives clearly and persuasively
• Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.
• Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
• Possess a growth mindset, consistently using feedback to improve in role
• Relationship builder; earns the confidence of others.
• Bridges and sustains solid partnerships based on mutual support through a collaborative style
• Drive for results

What you will get in return:

• Working with an extremely talented team of like-minded individuals who love to travel.
• A company that has incredibly strong Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides.
• A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally.
• Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups ensure everyone is heard, respected, and can thrive.
• An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled.

Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Equal Opportunity . Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first‑party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.