ASSISTENTE SUPORTE

Edenred Italia S.r.l.; Campo Bom; Remote; BRL 28,000 - 42,000; Full time

Job summary

Edenred Italia S.r.l. is seeking an Assistente Suporte in Campo Bom, Brazil, to join a dynamic, global team. The role focuses on handling high volumes of inquiries across multiple channels while maintaining service levels and professional communication with clients.

The successful candidate will adapt to evolving processes and systems, ensuring accurate information is recorded and shared with internal teams. This entry-level position offers growth in a multinational environment.

Responsibilities

• Manage high volumes of inquiries across multiple support channels within SLAs.
• Balance simultaneous demands across emails, chats, and phone calls.
• Ensure accuracy in information recorded in systems and communicated to clients.
• Communicate effectively with diverse client profiles with clarity and professionalism.
• Quickly adapt to process and system updates while sustaining performance.

Job description

## ASSISTENTE SUPORTEApply: Brazil - Campo Bom: Full time: Posted Yesterday: End Date: October 23, 2026 (2 days left to apply): JR021474Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.**Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.**Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.**1. Manage high volumes of inquiries** across multiple support channels while meeting service level agreements (SLAs).**2. Balance simultaneous demands**, handling emails, chats, and phone calls efficiently.**3. Ensure accuracy in information** recorded in systems and communicated to clients and internal teams.**4. Communicate effectively with diverse client profiles**, maintaining clarity and professionalism.**Quickly adapt to process and system updates** while sustaining performance levels.**Apply now and Vibe with Us!**