Assistant Restaurant Manager

35 EMBER PTE. LTD.; Região Norte; Presencial; BRL 136 000 - 235 000; Tempo integral

Resumo da oferta

Ember is seeking an Assistant Restaurant Manager to support daily operations and overall management. You will oversee F&B operations, supervise staff, and ensure a high standard of service and compliance with safety regulations.

The role requires strong leadership, hands-on approach, and the ability to handle customer inquiries, reservations, and VIP guest relations. Flexible hours including weekends are expected.

Qualificações

• Diploma or higher qualification in Hospitality/F&B Management or related field.
• 3–4 years of experience in F&B operations, with at least 2 years in a supervisory/management role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of Singapore’s food safety and hygiene regulations is a strong plus.
• Able to work flexible hours, including weekends and public holidays.

Responsabilidades

• Operations Management: Oversee day-to-day F&B operations, including opening and closing procedures.
• Staff Supervision & Training: Supervise service staff, allocate duties, and provide on-the-job training.
• Customer Service: Handle inquiries, feedback, and complaints to ensure a positive dining experience.
• Compliance & Administration: Ensure food safety, hygiene, and licensing regulations; maintain records.
• Sales Support: Assist promotional activities and monitor sales performance.
• Front-of-House Leadership: Oversee reservations, floor plans, and guest relations, including VIPs.

Conhecimentos

Leadership

Communication

Interpersonal skills

Detail-oriented

Well-organised

Hands-on

Formação académica

Diploma in Hospitality / F&B Management

Descrição da oferta de emprego

Roles & Responsibilities

We are looking for a dynamic and experienced Assistant Restaurant Manager to support the overall management and daily operations of Ember.

Key Responsibilities:

• Operations Management: Assist in overseeing day-to-day F&B operations, including opening and closing procedures; ensure service quality, cleanliness, and operational efficiency.

• Staff Supervision & Training: Supervise service staff, allocate duties, and ensure proper shift coverage; provide on-the-job training and guidance.

• Customer Service: Handle customer inquiries, feedback, and complaints professionally; ensure a positive dining experience for all guests.

• Compliance & Administration: Ensure compliance with food safety, hygiene, and licensing regulations in Singapore; assist in maintaining proper records and documentation.

• Sales Support: Support promotional activities and monitor sales performance.

• Front-of-House Leadership: Oversee reservations, floor plans, and guest interactions, including VIP and regular customer relations.

Requirements

• Diploma or higher qualification in Hospitality / F&B Management or related field.

• At least 3–4 years of relevant experience in F&B operations, with at least 2 years in a supervisory or management role.

• Strong leadership, communication, and interpersonal skills.

• Detail-oriented, well-organised, and hands-on.

• Knowledge of Singapore’s food safety and hygiene regulations is a strong plus.

• Able to work flexible hours, including weekends and public holidays