Anspire - ARG/BRA - Oracle Field Service (OFS) Consultant

AllianceIT; Brasil; Teletrabalho; BRL 426.000 - 534.000; Tempo integral

Resumo da oferta

A leading tech consulting firm seeks a bilingual Oracle Field Service Consultant & LATAM Operations Lead to enhance efficiency across Latin America. The role demands extensive experience with the Oracle Field Service Cloud platform and strong skills in Field Service Management principles. The ideal candidate must effectively communicate in English, Spanish, and/or Portuguese to ensure service excellence.

Qualificações

• Minimum 4 years of hands-on experience in Oracle Field Service Cloud.
• Strong knowledge of Field Service Management principles.
• Experience with Service Management or Customer Service ERP modules.

Responsabilidades

• Drive the optimization and efficiency of Field Service operations in LATAM.
• Bridge the gap between business requirements and technical delivery.
• Ensure service excellence and high customer satisfaction.

Conhecimentos

Oracle Field Service Cloud

Field Service Management principles

Dynamic scheduling

Mobile workforce management

Parts logistics

English proficiency

Spanish proficiency

Portuguese proficiency

Descrição da oferta de emprego

Job Summary:

We are looking for a highly skilled and bilingualOracle Field Service (OFS) Consultant & LATAM Operations Leadto drive the optimization and efficiency of our Field Service operations across the Latin America region. This role requires a unique blend of operational management, deep process expertise, and hands-on experience in configuring and leveraging theOracle Field Service Cloud platform. The ideal candidate will bridge the gap between business requirements and technical solution delivery, ensuring service excellence and high customer satisfaction throughout LATAM.

Required Skills & Experience:

• Minimum 4 years of hands-on experience implementing, configuring, or supporting the Oracle Field Service Cloud (OFS) solution.
• Strong functional knowledge of key Field Service Management principles, including dynamic scheduling, routing, mobile workforce management, and parts logistics.
• Proficiency in English and professional working proficiency in Spanish and/or Portuguese is required for regional management and communication.
• Proven ability to work with Service Management or Customer Service (CS) ERP modules, such as SAP SM/CS, is a major asset (indicating experience with complex integrated environments).