Accreditation Operations Coordinator

Fédération Internationale de Football Association; Rio de Janeiro; On-site; BRL 60,000 - 90,000; Full time

Job summary

Fédération Internationale de Football Association (FIFA) is recruiting an Accreditation Operations Coordinator in Brazil. The role reports to the Accreditation Operations Manager and supports accreditation activities across venues, ensuring adherence to procedures.

Key duties include coordinating pass production, volunteer supervision, stock control, and data reporting for pre-tournament and tournament periods. Fluency in English and Portuguese is required.

Qualifications

• University degree in Event Management or related field.
• Experience in accreditation, event operations, or major events preferred.
• Comfortable in high-pressure, multi-lingual environments.
• Experience with Accreditation Systems is a plus.

Responsibilities

• Pre-Tournament: Support accreditation plans, workflows, training materials and shift schedules.
• Supervise and train volunteers to ensure readiness and efficiency.
• Tournament time: operate Accreditation Centre tasks, pass production and onsite issue resolution.
• Coordinate volunteer schedules, shifts and stock of accreditation consumables.
• Provide administrative support and maintain reports, statistics, and debrief materials.

Skills

Organisational skills

Attention to detail

Communication skills

MS Office

Education

University degree in Event Management

Tools

Monday.com

Job description

Accreditation Operations Coordinator

Department: Tournament and Venue Operations

Employment Type: Fixed Term - Full Time

Location: Brazil

Description

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ ("FWWC2027") that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.

THE POSITION

Reporting to the Accreditation Operations Manager, the Accreditation Operations Coordinator provides administrative support to accreditation operations across venues and facilities. Working closely with the FIFA27 Accreditation team and other functional areas. The role provides operational coordination and administrative support for accreditation centre activities, helping to ensure operations and adherence to accreditation procedures.

KEY RESPONSIBILITIES

Pre-Tournament Time:

• Support the implementation and delivery of accreditation operational plans, workflows, training materials and shift schedules.
• Assist with the supervision and provision of adequate training to a team of volunteers.

Tournament Time:

• Assist in the day-to-day operations of the Accreditation Centre(s), including pass production and distribution, supporting the supervision of Accreditation volunteers onsite, and helping to resolve operational issues in coordination with the FIFA and FIFA27 Accreditation Client Group Management teams.
• Support the management and coordination of Accreditation Centre for volunteer schedules and shift allocations.
• Assist in the management of accreditation consumables stock management/control and coordinate with the Accreditation Operations Team to replenish stock, as required.
• Provide administrative and operational support to Accreditation Operations Manager, and Venue Accreditation teams.
• Assist the Accreditation Operations Team with collecting, consolidating, and maintaining reports, statistics, and debrief materials.

YOUR PROFILE

Education & Experience

• University degree in Event Management, Administration, or related field.
• Experience in accreditation, event operations, or major events are preferred but not mandatory.
• Comfortable working in high-pressure, multi-lingual environments.
• Experience with Accreditation Systems is a plus.

Skills & Competencies

• Strong organisational skills and attention to detail
• Reliable, adaptable, and solutions-focused
• Clear and professional communication skills
• Proficient in MS Office and collaboration tools. Monday.com is a plus.

Requirements

• Right to work in Brazil.
• Fluent in English (spoken and written)
• Fluent in Portuguese (spoken and written)
• Ability to re-locate to Rio de Janeiro.