Access Management Briefing & Reporting Manager

FIFA Women's World Cup™; Região Geográfica Intermediária do Rio de Janeiro; On-site; BRL 180,000 - 260,000; Full time

Job summary

FIFA Women's World Cup 2027 Local Subsidiary in Brazil seeks an Access Management Briefing & Reporting Manager to join the ACS HQ team. You will support planning and delivery of access management operations across tournament stadiums, delivering data analysis, reporting, training material development, and onboarding support.

You will create dashboards, reports for HQ and stakeholders, coordinate with HR, IT, Security, and other teams, and ensure safe, well-planned ingress, egress and movement of

Qualifications

• Bachelor’s degree or higher in IT & Systems, Sport Venue Management, Safety or related field.
• Football crowd dynamics knowledge.
• FIFA access management knowledge is a plus.
• Strong interpersonal communication, influencing and negotiation skills.
• Good judgment, integrity, maturity, and fairness in dealing with people.

Responsibilities

• Develop training materials for ACS staff, safety and security staff and volunteers.
• Create, format, and maintain presentations, reports and other business documentation.
• Support team workshops with calendar management, travel logistics and scheduling.
• Maintain organized records and shared team resources.
• Coordinate onboarding activities for new employees and liaise with HR, IT, Facilities, Security.
• Create data and intelligence reports to assist in safe tournament planning.
• Create Tournament Dashboards for FWWC27 venues and HQ.
• Support operations readiness and staff movements planning.
• Identify arrival patterns of spectators and accredited staff using event data.

Skills

Fluent Portuguese

Fluent English

ACCOUNTABILITY

DECISION MAKING

INCLUSIVITY

INITIATIVE

INNOVATION

LEADERSHIP

VISION

Education

Bachelor’s degree or higher in IT & Systems, Sport Venue Management, Safety

Tools

MS Office suite (Excel, Word, PowerPoint, Visio, Project)

Job description

Department: Tournament and Venue Operations

Location: Brazil

Description

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.

THE POSITION

Reporting to the Access Management Senior Manager, the Access Management Briefing & Reporting Manager will be a key member of the FIFA Women’s World Cup 2027™ Access Management team.

The Access Management Briefing & Reporting Manager will support the planning and delivery of access management operations across the tournament stadiums, providing data analysis, reporting, training material development as well as logistics, administrative and onboarding support.

• Utilizing existing and previous event data to identify arrival patterns of spectators and accredited personnel at the stadiums, based on client groups and stadium capacities.
• Creating usable reports for HQ, management and identified stake holders pertaining to the movement of spectators and staff during the tournament period.
• Creating and updating Tournament Time Dashboards for venues, HQ.
• Supporting the Access Management team with Operational Readiness.

Through close coordination with the Access Management Team and other Functional Areas (FA), they ensure that the operations relating to the movements of persons holding an access device into and within the stadiums meet the requirements and provide efficient, safe, and well-planned ingress, circulation & egress.

The Access Management Manager Briefing & Reporting will manage a Coordinator Briefing & Reporting whose primary function will be to support the Manager, and conduct data deep dives, and research as necessary.

The Access Management Manager Briefing & Reporting will be an active member of the Access Management (ACS) HQ team throughout the planning phases and the tournament period. During event time, they will support the ACS team at the HQ and if necessary, at one of the FWWC2027 venues.

The main responsibilities and oversights of the Access Management Manager Briefing & Reporting for the FIFA Woman's World Cup 2027 include:

• Develop training materials for ACS staff, safety & security staff and volunteers.
• Create, format, and maintain professional presentations, reports, and other business documentation.
• Support the preparation of team workshops including managing calendars, team travel logistics and scheduling activities as required.
• Maintain organized records, documentation, and shared team resources.
• Assist with general administrative tasks and process coordination to support business operations.
• Coordinate onboarding activities for new employees to ensure a smooth transition into the organization.
• Liaise with internal departments such as HR, IT, Facilities, Security, and other relevant stakeholders to facilitate new joiner setup.
• Creating data and intelligence formulated reports as required to assist in the safe planning of the tournament.
• Support the preparation of team workshops including managing calendars, team travel logistics and scheduling activities as required.
• Utilizing existing and previous event data to identify arrival patterns of spectators and accredited staff personnel at the stadiums, based on client groups and stadium capacities.
• Creating usable reports for HQ, management and identified stake holders pertaining to the movement of spectators and staff during the tournament period.
• Creating Tournament Dashboards for the FWWC27 venues and HQ.
• Support with tournament Operational Readiness.

YOUR PROFILE

Education

• Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar.
• If experience is compensating, lower degree is welcome to apply.
• Football crowd dynamics knowledge.
• FIFA access management knowledge is a plus.
• Effective interpersonal communication, influencing and negotiation skills.
• Strong problem solving and analytical skills.
• Stature and professional experience necessary to interact as tough partner with senior colleagues.
• Good judgement, superb integrity, maturity, and fairness in dealing with people.

Experience

• Minimum experience of 4 years in the sport event industry, preferably within access management, , safety and security or venue management. Experience within FIFA is an advantage.
• Single-sport, multi-venue event experience.
• Demonstratable ability to manage multiple projects concurrently and under pressure

Skills & Competencies

• ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
• DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
• INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
• VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Certifications & Requirements

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.
• Strong knowledge of Excel and Data analysis & Interpretation.
• Right to work in Brazil.

Languages

• Fluent in Portuguese and English. Other languages are an advantage.