Account Manager - Brazil

Unlimit; São Paulo; On-site; BRL 210,000 - 300,000; Full time

Benefits offered by this job

Base salary + commission

Full-time employment, vacation, sick,

Modern workplace with equipment

International team of professionals

Multicultural working environment

Job summary

Unlimit, a global fintech platform, seeks a Senior/Team Lead to oversee merchant and customer relations in Brazil as part of the international Account Management team.

You will drive relationship management, merchant growth, and feedback loops while coordinating Brazil operations with global colleagues. Fluency in English is required; Portuguese is a plus, and a deep payments background is ideal.

Qualifications

• Minimum 3 years in key account management, customer support, sales, or business development in payments.
• University degree in Economics, Business Administration, or related field.
• Excellent interpersonal skills and ability to build relationships at all levels.
• Ability to work independently, solve complex challenges, multitask and manage time.
• Proficient English is a must; Spanish is a plus.

Responsibilities

• Handle incoming leads, present product knowledge and demonstrations to merchants.
• Establish productive relationships with merchants to drive best experience.
• Focus on merchant needs to meet strategic and financial targets.
• Gather merchant feedback and communicate needs to relevant teams.
• Coordinate scaling of Customer Success operations for Brazil office.

Skills

Data analysis

Planning

Commercial acumen

Interpersonal skills

English proficiency

Education

Economics/Business degree

Job description

About Unlimit

Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.

Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.

Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.

About the job

Great opportunity for an experienced Senior / Team Lead from the payments industry to join an international, fast-growing fintech company to become a key person in the region, responsible for handling merchant and customer relations operations in Brazil acting as part of the global Account Management team.

What You’ll Do

• Handling effectively the incoming leads, demonstrating technical selling skills and product knowledge, delivering effective presentations to potential and existing merchants


• Relationship Management: establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience


• Commercial/Portfolio Growth: By focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts


• Feedback: Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to relevant functions


• Coordinating the upscaling of the operations related to the Customer Success Department for the Brazil office, liaising with departments/teams involved in the delivery of our services.

Who You Are

• Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical


• Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one


• Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants


• Simplicity – is key in what we do – guiding your merchants through decisions in a simple way


• Data – be good with data analysis but more importantly know how to tell the data story


• Planning – prioritize and plan what you need to do so to meet moving challenging deadlines

Requirements

• Minimum 3 years of experience in key account management, customer support, sales, or business development in the payments/card acquiring industry. Senior or team lead experience would be considered of great advantage.


• University degree or equivalent in Economics, Business Administration, or relevant field of study


• Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management


• Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills


• Proficient English is a must, Spanish is a plus

We offer

• Attractive remuneration package (base salary + commission)


• Full-time employment, vacation, sick, and paid holidays


• Modern workplace with all necessary equipment


• A team of top international professionals to learn from


• Multicultural working environment

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.