Account Manager (100% remote)

WiseVAs | Virtual Assistants; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company is seeking a self-starting Account Manager to oversee client relationships effectively. In this role, you will ensure client satisfaction and identify upsell opportunities, requiring strong communication and negotiation skills. This full-time position offers a chance to thrive in a fast-paced environment, overseeing diverse client accounts and collaborating with teams.

Qualificações

• Previous experience in account management or customer service.
• Fluency in English required (depending on the market).
• Proactive and results-oriented mindset.

Responsabilidades

• Manage client relationships as the main point of contact.
• Understand client needs and ensure satisfaction.
• Identify upsell and cross-sell opportunities.

Conhecimentos

Communication

Negotiation

Conflict Resolution

Organization

Analytical Skills

Ferramentas

CRM systems

Management tools

Descrição da oferta de emprego

6 days ago Be among the first 25 applicants

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Account Manager - Lead Client Relationships with Confidence and Precision

Are you an assertive , self-confident professional with the ability to manage client relationships in a fast-paced environment? Wisenetix is looking for a self-starter Account Manager to serve as the primary point of contact between our clients and the company. In this role, you will be responsible for understanding clients' needs and goals, ensuring their satisfaction, and identifying upsell and cross-sell opportunities . Your proactive , results-oriented approach will be key in maintaining strong, long-term relationships with our clients.

This position is perfect for someone who is persuasive , has strong communication skills , and is able to negotiate and resolve conflicts effectively. You will manage multiple accounts, track project progress, and collaborate with internal teams to deliver excellent service. If you are someone who thrives in high-urgency situations, can handle multiple tasks , and has a strong ability to think macro , this is the role for you.

The Opportunity

As an Account Manager at Wisenetix, you will be responsible for:

• Managing client relationships , acting as the main point of contact between clients and the company.
• Understanding the client's needs and goals , ensuring their satisfaction with our services or products.
• Creating business proposals and actively participating in negotiations .
• Identifying upsell and cross-sell opportunities to maximize account value.
• Tracking the progress of projects and deliverables, ensuring timely and high-quality execution.
• Solving problems and working on client retention to maintain strong partnerships.
• Collaborating with internal teams to ensure client needs are met and exceeded.
• Monitoring and analyzing account performance metrics to drive improvements.

Required Qualifications

• Previous experience in account management or customer service .
• Clear and effective communication skills, both verbal and written.
• Ability to build and maintain strong relationships with clients.
• Proactive and results-oriented mindset.
• Strong negotiation and conflict resolution skills.
• Good organization and time management skills.
• Knowledge of CRM systems and management tools .
• Understanding of the market and the product/service offered .
• Strong analytical skills to interpret data and metrics .
• Fluency in English (depending on the company and market).

This Role Is NOT For You If:

• You are not comfortable working in a fast-paced , high-urgency environment.
• You struggle with multi-tasking and managing multiple accounts at once.
• You are uncomfortable with conflict resolution or negotiations .

Apply now: https://www.wisevas.io/work-with-us

This is an external position to work at a WiseVAs client. Considering that the management of job positions is entirely handled by the hiring companies, and that WiseVAs operates solely as an intermediary between the candidate and the hiring company, the submission of proposals by candidates does not guarantee employment. Similarly, candidates acknowledge and authorize the storage of resumes and proposals in WiseVAs's database, as well as the receipt of messages, emails, and calls offering new job positions and opportunities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Outsourcing and Offshoring Consulting

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