Account manager

Netvagas; Joinville; Presencial; BRL 60.000 - 90.000; Tempo integral

Resumo da oferta

Uma empresa em crescimento no setor de serviços de recursos humanos está em busca de um gerente de contas apaixonado por atendimento ao cliente. O profissional será responsável por maximizar a receita, negociar tarifas e manter relacionamentos com motoristas e corretores. A posição oferece um contrato fixo com comissão e benefícios, incluindo plano de saúde e bônus anual.

Serviços

Contrato fixo + comissão/variáveis

Plano de saúde e dental (Amil)

Férias pagas

Feriados livres

Cartão de supermercado e restaurante

Bônus anual baseado no desempenho

Elegibilidade para LTIP (Plano de Incentivo de Longo Prazo)

Qualificações

• Experiência anterior como gerente de contas é essencial.
• Habilidades de negociação e comunicação são cruciais.
• Proatividade e orientação a resultados são valorizadas.

Responsabilidades

• Planejar e executar estratégias para maximizar a receita por caminhão.
• Negociar tarifas com corretores de frete para garantir lucratividade.
• Monitorar atividades dos motoristas para otimizar horas de serviço.

Conhecimentos

Fluência em inglês

Fluência em português

Habilidades de negociação

Comunicação assertiva

Foco em solução de problemas

Resiliência

Habilidades comerciais

Formação académica

Experiência prévia como gerente de contas

Descrição da oferta de emprego

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About Us

At Billor, short for Bill of Rights, we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.

About The Role

The Account Manager at Billor is a data-driven individual passionate about customer service. The role involves helping truck drivers achieve their goals while adhering to safety and compliance standards.

Responsibilities

1. Plan and execute strategies to maximize revenue per truck, catering to different driver profiles, using data analysis.
2. Negotiate rates with Freight Brokers to ensure profitability, seeking competitive rates per mile and total freight.
3. Monitor driver activities to optimize service hours and productivity.
4. Balance home time requests with operational needs for billing and driver satisfaction.
5. Communicate daily with drivers to enhance productivity and reduce turnover.
6. Track cargo from dispatch to delivery, resolving issues as they arise.
7. Complete administrative tasks, including documentation and monitoring driver progress.
8. Update load information on the Billor platform from pickup to delivery.
9. Maintain relationships with Freight Brokers.
10. Monitor fleet status and keep stakeholders updated.
11. Track performance indicators related to fleet and revenue.
12. Plan revenue goals and weekly strategies with drivers.

Requisitos

1. Fluent in English and Portuguese.
2. Strong negotiation skills.
3. Passionate about customer service.
4. Assertive communication with problem-solving focus.
5. Resilient and persistent, capable of dealing with diverse profiles.
6. Commercial skills with experience working towards aggressive goals.
7. Previous experience as an account manager.
8. Proactive and results-oriented.
9. On-site/Hybrid in Joinville, SC.

Benefícios

• Fixed contract + commission/variables
• Health and dental plan (Amil)
• Paid vacation
• Holidays off
• Supermarket and restaurant card
• Annual bonus based on company and individual performance
• Eligibility for LTIP (Long Term Incentive Plan)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Human Resources Services