Account Manager

Billor; Joinville; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa em crescimento no setor de logística e transporte busca um Account Manager. O candidato ideal será apaixonado por atendimento ao cliente e terá a responsabilidade de ajudar motoristas a alcançar seus objetivos, equilibrando necessidades operacionais e tempo em casa. Oferecemos um contrato fixo com comissões, além de benefícios como plano de saúde, férias remuneradas e bônus anual baseado no desempenho.

Serviços

Plano de saúde e dental (Amil)

Férias pagas

Cartão de supermercado e restaurante

Bônus anual baseado no desempenho

Elegibilidade para LTIP (Plano de Incentivo de Longo Prazo)

Qualificações

• Fluente em inglês e português.
• Habilidades comerciais e orientação para resultados.
• Capacidade de trabalhar com diversos perfis de clientes.

Responsabilidades

• Planejar e executar estratégias para maximizar a receita por caminhão.
• Negociar taxas competitivas com corretores de frete.
• Monitorar atividades dos motoristas e otimizar horas de serviço.

Conhecimentos

Negociação

Serviço ao cliente

Comunicação assertiva

Resiliência

Proatividade

Formação académica

Experiência anterior como gerente de contas

Descrição da oferta de emprego

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About Us

At Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.

About The Role

The Account Manager at Billor is data-driven and passionate about customer service. The role involves helping truck drivers achieve their goals while adhering to safety and compliance standards.

Responsibilities

1. Plan and execute strategies to maximize revenue per truck, using data to meet the needs of different driver profiles.
2. Negotiate competitive rates with Freight Brokers to ensure profitability.
3. Monitor driver activities to optimize service hours.
4. Balance home time requests with operational needs.
5. Communicate daily with drivers to enhance productivity and reduce turnover.
6. Track cargo from dispatch to delivery and resolve issues.
7. Complete administrative documentation and monitor driver progress.
8. Update load information in the Billor platform.
9. Maintain relationships with Freight Brokers.
10. Monitor fleet status and keep stakeholders updated.
11. Track performance indicators for fleet and revenue.
12. Plan revenue goals and weekly strategies with drivers.

Requisitos

1. Fluent in English and Portuguese.
2. Strong negotiation skills.
3. Passionate about customer service.
4. Assertive communication skills focused on problem-solving.
5. Resilient and persistent, capable of dealing with various profiles.
6. Commercial skills and ability to work towards aggressive goals.
7. Previous experience as an account manager.
8. Proactive with results-oriented focus.
9. On-site/Hybrid in Joinville, SC.

Benefícios

• Fixed contract + commission/variables
• Health and dental plan (Amil)
• Paid vacation
• Holidays off
• Supermarket and restaurant card
• Annual bonus based on performance
• Eligibility for LTIP (Long Term Incentive Plan)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Transportation, Logistics, Supply Chain, Storage

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