Account Manager

Huzzle; Brasil; Teletrabalho; BRL 120 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Remote

Career growth opportunities

Peer network access

Ongoing placement support

Tailored compensation options

Resumo da oferta

Huzzle is seeking a Senior Account Manager with 5+ years in client relationship management to drive growth and retention for enterprise accounts. You will work with cross-functional teams to ensure client success and identify upsell opportunities across SaaS and B2B services.

You will serve as the trusted advisor, manage a portfolio of key accounts, conduct regular business reviews, and align client goals with product and marketing strategies in a fully remote, independent contractor engagement.

Qualificações

• 5+ years in Account Management, Customer Success, or related roles.
• Proven track record of growing mid-market or enterprise accounts.
• Strong communication and stakeholder management skills.
• Experience with CRM platforms (Salesforce/HubSpot).

Responsabilidades

• Manage and grow a portfolio of key client accounts for long-term retention.
• Serve as primary contact and build trust-based client relationships.
• Identify upsell and cross-sell opportunities to increase account value.
• Conduct regular business reviews and performance reporting with clients.
• Collaborate with sales, marketing, product, and customer success teams.
• Identify risks and implement retention improvement strategies.
• Track account performance, revenue growth, and engagement metrics.
• Record all client interactions and account data in CRM systems.

Conhecimentos

Client relationship management

Account growth

SaaS

Upselling

Cross-functional collaboration

CRM platforms

Descrição da oferta de emprego

About Huzzle

At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are looking for a Senior Account Manager with 5+ years of experience in client relationship management, account growth, and retention. This is a strategic role where you will manage key accounts, drive revenue expansion, and act as a trusted advisor to clients.

You will work closely with cross-functional teams to ensure client success, identify upsell and cross-sell opportunities, and maintain high levels of customer satisfaction.

Key Responsibilities

• Manage and grow a portfolio of key client accounts, ensuring long-term retention and satisfaction
• Serve as the primary point of contact for clients, building strong, trust-based relationships
• Identify and drive upsell and cross-sell opportunities to increase account value
• Conduct regular business reviews and performance reporting with clients
• Collaborate with internal teams (sales, marketing, product, customer success) to deliver on client goals
• Proactively identify risks and implement strategies to improve client retention
• Track account performance, revenue growth, and engagement metrics
• Ensure all client interactions and account data are accurately recorded in CRM systems

Requirements

• 5+ years of experience in Account Management, Customer Success, or Client Services
• Proven track record of managing and growing mid-market or enterprise accounts
• Strong commercial acumen with experience in upselling and revenue expansion
• Excellent communication, relationship-building, and stakeholder management skills
• Experience working with CRM platforms (e.g., Salesforce, HubSpot)
• Strong problem-solving skills with a proactive and client-focused approach
• Ability to manage multiple accounts in a fast-paced environment
• Experience in SaaS, marketing, or B2B services is highly preferred

Benefits

• Fully Remote: Work from anywhere with international teams
• Career Growth: Join companies in SaaS, MarTech, and B2B services
• Peer Community: Connect with high-performing sales professionals in our network
• Ongoing Support: Receive guidance from Huzzle before and after placement
• Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals