Warranty Administrator-Automotive

Qureos; Riffa2; On-site; BHD 6,000 - 12,000; Full time

Job summary

Zayani Motors in Bahrain is seeking a Warranty Administrator - Automotive to join our team. The role focuses on timely processing and approval of warranty claims, maintaining records, and ensuring compliance with manufacturer guidelines. The ideal candidate has strong English skills and relevant automotive warranty experience.

The position requires collaboration with service, customers, suppliers, and manufacturers, plus ongoing audits and reporting to drive warranty performance improvements.

Qualifications

• Minimum of 5 years of experience in warranty administration in the automotive industry.
• Excellent knowledge of vehicle warranty policies and procedures.
• Fluent in English; Arabic is a plus.

Responsibilities

• Process and manage all vehicle warranty claims in a timely and efficient manner.
• Review and approve warranty claims based on manufacturer guidelines.
• Maintain accurate and up-to-date warranty records.
• Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions.
• Monitor warranty expenses and report on discrepancies or trends.
• Collaborate with the service department to ensure proper warranty procedures are followed.
• Train staff on warranty policies and procedures.
• Prepare reports and presentations on warranty performance and improvements.

Skills

Communication skills

Teamwork

Problem-solving

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Summary:

Zayani Motors, a leading company in Bahrain with a proven track record, is seeking a Warranty Administrator - Automotive to join our dynamic team. Our company is expanding and we are looking for a skilled and dedicated individual to join us in this journey. The ideal candidate should have experience in warranty administration and possess a professional attitude.

Key Responsibilities:

• Process and manage all vehicle warranty claims in a timely and efficient manner
• Review and approve warranty claims based on the manufacturer's guidelines
• Maintain accurate and up-to-date warranty records
• Communicate with customers, suppliers, and manufacturers regarding warranty claims and resolutions
• Monitor warranty expenses and report on any discrepancies or trends
• Collaborate with the service department to ensure proper warranty procedures are followed
• Train and educate staff on warranty policies and procedures
• Resolve any conflicts or issues related to warranty claims
• Keep up-to-date with the latest warranty trends and regulations
• Conduct regular audits to ensure compliance with warranty procedures and regulations
• Prepare reports and presentations on warranty performance and improvements

Requirements:

• Minimum of 5 years of experience in warranty administration in the automotive industry
• Excellent knowledge of vehicle warranty policies and procedures
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Proficient in Microsoft Office and other relevant software
• Detail-oriented with strong analytical and problem-solving skills
• Proven ability to manage multiple tasks and meet deadlines
• Strong organizational and time-management skills
• Knowledge of automotive industry regulations and standards
• Fluent in English, Arabic is a plus